Amanda Faour
Ridgecrest
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Blue Line Liquor
01.2020 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Sales Associate
Swarovski
09.2018 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Customer Service Cashier
Winn Dixie
01.2015 - 08.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Education
Full Specialist Esthetician - Esthetician
Aveda Institute
Jacksonville, FL09-2022
BBA - Finance
University of North Florida
Jacksonville, FL08-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Staff management
- Sales growth
- Inventory management
- Multitasking
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Assistant Manager
Blue Line Liquor
01.2020 - 04.2024
Sales Associate
Swarovski
09.2018 - 09.2019
Customer Service Cashier
Winn Dixie
01.2015 - 08.2018
Full Specialist Esthetician - Esthetician
Aveda Institute
BBA - Finance
University of North Florida
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