Amanda Enair
Vancouver,Canada
Summary
Dynamic sales professional with a proven track record at Vortex Restaurant Equipment, excelling in lead generation and sales negotiation. Adept at building strong client relationships and exceeding sales goals through effective communication and market research. Recognized for enhancing customer satisfaction and driving business development in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Sales Associate
Vortex Restaurant Equipment
Vancouver, Canada
01.2021 - Current
- Generate and qualify leads.
- Answer inbound calls to discuss product needs with customers, explain features/benefits of various products.
- Source and develop client referrals.
- Schedule sales activity.
- Develop and maintain a customer database using CRM.
- Make sales calls to new and existing clients
- Negotiate with clients.
- Develop sales proposals.
- Prepare and present sales contracts through management.
- Conduct product training. (If applicable)
- Maintain sales activity records and prepare sales reports.
- Respond to sales inquiries and concerns by phone, electronically or in person.
- Ensure customer service satisfaction and good client relationships
- Follow up on sales activity.
- Perform quality checks on product and service delivery.
- Carry out market research and surveys. (Monthly)
- Participate in sales events. (If necessary)
- Monitor competitors, market conditions and product development.
Orderpicking/Inventory Support
Fresh Prep
Vancouver, Canada
03.2020 - 01.2021
- Ensure tidiness of warehouse during production.
- Be responsible of replenishment of all add ons and proteins during and before production.
- Be responsible for all inventory records including protein scanning and add on inventory counts.
- Assist team lead with work order printing and tag printing.
- Held with any warehouse set backs including recalls of product, no shows and delays in product.
- Help keep team focused on daily goals.
- Help team lead with troubleshooting day to day tasks.
Server/Bartender
The Pint Public house
Vancouver, Canada
05.2019 - 03.2020
- Great new customers and menus them in timely manner
- Promote upcoming events on social media to friends
- Run food in busy environment
- Handle large sections with 10 or more tables in a busy environment
- Stock bar and server stations before and after rush
- Communicate wait times with kitchen when busy and inform customers.
- Know the menu in and out to ensure guests questions can be answered in a timely manner and allergies can be handled appropriately
- Clean as much as possible during down time
- Work with other bartenders in a fast pace environment serving a larger bar and over 30 bar seats.
Server/Shift leader
Browns Crafthouse
Vancouver, Canada
08.2018 - 05.2019
- Designate sections
- Greet Tables
- Inform Guests about daily specials
- Clean and set tables
- Upsell products always to generate more sales
- Work well in a team environment
- Keep calm under pressure during rush
- Set tables up with proper good to ensure they are happy
- Run food and seat guests when no expo and host is scheduled or un-availible during shift
- Office admin work
Front of house manager
Chickpea
Vancouver, Canada
06.2017 - 02.2018
- Designate sections and rolls to ensure a steady flow during service.
- Schedule foh staff to ensure great service and keep labour cost down.
- Train new staff in various tasks eg. expo, serving, host, bartending.
- Manage customer complaint and make sure every customer leaves happy.
- Cash day out for all foh staff.
- Create new operations for foh in a new restaurant.
Education
Dogwood -
Surrey, BC01.2009
Skills
- Customer relationship management
- Sales negotiation
- Sales reporting
- Lead generation
- Market research
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Relationship building
- Excellent people skills
- Excellent communication skills
- Meeting deadlines
- Business development
- Professional demeanor
- Exceeds sales goals
- Goal oriented
- Task prioritization
References
Available on Request
Timeline
Sales Associate
Vortex Restaurant Equipment
01.2021 - Current
Orderpicking/Inventory Support
Fresh Prep
03.2020 - 01.2021
Server/Bartender
The Pint Public house
05.2019 - 03.2020
Server/Shift leader
Browns Crafthouse
08.2018 - 05.2019
Front of house manager
Chickpea
06.2017 - 02.2018