Amanda Dunn
Sooke,BC
Summary
Experienced Office Manager and Administrative Professional specializing in optimizing productivity, efficiency and service quality. Highly dependable, ethical and a reliable team member. Exceptionally organized, with great attention to detail. Maintains professional demeanor while being very personable. An asset to any team.
Overview
9
9
years of professional experience
Work History
Office Manager
Belmont Dental Centre
01.2020 - Current
- Facilitating smooth communication between dental professionals and patients, addressing concerns promptly to maintain harmonious work relationships between dental professionals.
- Coaching new hires on company processes while managing employees to achieve maximum production.
- Maintaining dental professionals schedules, as well as optimizing work flows.
- Responsible for monthly profit goals and target achievements.
Office Manager
Bakerview Dental Centre
01.2018 - 01.2020
- Dramatically reduced AR which increased cash flow.
- Allocated resources to maximize productivity and profitability.
- Implemented protocols to achieve higher productivity within the daily schedule.
- Maintaining positive customer relationships by addressing problems head-on and implementing solutions.
CDA
Moss St Dental Centre
03.2015 - 01.2018
- Set up and sterilization of instruments for procedures.
- Ordering of supplies for clinic.
- Resourcing education for co-workers.
- Maintaining work flow throughout the day.
Education
Diploma - Certified Dental Assistant
Camosun
Victoria, BC06.2010
Estheticain
Comox Valley Beauty School
Comox, BC05.2002
Skills
- Cash flow management
- Develop/maintain client relationships
- Organization
- Staff and Patient Scheduling
Languages
English
Professional Working
Timeline
Office Manager
Belmont Dental Centre
01.2020 - Current
Office Manager
Bakerview Dental Centre
01.2018 - 01.2020
CDA
Moss St Dental Centre
03.2015 - 01.2018
Diploma - Certified Dental Assistant
Camosun
Estheticain
Comox Valley Beauty School
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