Amanda Dunkerley
Napanee
Summary
Dynamic and resourceful professional with extensive experience as a Medical Transcriptionist. Proven ability to enhance document accuracy and streamline workflows while providing empathetic support to clients. Strong listening skills and a commitment to continuous learning drive successful outcomes in diverse healthcare settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Home Help Provider
Self-employeed
Napanee, ON
01.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Managed household tasks, including cleaning, meal preparation, and laundry services.
- Developed individualized care plans based on client needs and preferences.
- Communicated effectively with clients to build trust and rapport.
Program Assistant
KFLA Public Health
Kingston
10.2021 - 02.2023
- Coordinated public health programs, ensuring alignment with organizational goals and community needs.
- Developed and maintained comprehensive program documentation to enhance operational efficiency and compliance.
- Facilitated communication between stakeholders, fostering collaboration and improving program outcomes.
- Organized training sessions for staff, enhancing knowledge of public health initiatives and best practices.
- Assisted with planning and coordinating day-to-day and special program activities.
- Managed both digital and physical filing systems and retrieved documents as required.
Medical Transcriptionist
Kingston Health Sciences Centre
Kingston, ON
06.2017 - 09.2021
- Transcribed medical reports with high accuracy and attention to detail.
- Ensured compliance with healthcare regulations and confidentiality standards.
- Collaborated with healthcare professionals to clarify unclear dictations.
- Reviewed transcriptions for quality assurance, identifying errors and inconsistencies.
Medical Transcription Editor
Self-employeed
Peterborough, ON
2004 - 2017
- Edited medical transcripts for accuracy and clarity, ensuring compliance with industry standards.
- Utilized advanced transcription software to enhance efficiency and streamline workflow processes.
- Reviewed and corrected discrepancies in transcriptions, improving overall quality of patient documentation.
- Implemented best practices in medical terminology usage, increasing accuracy in final outputs.
- Developed standardized templates for consistent formatting across diverse medical specialties, enhancing readability.
- Corrected grammar, spelling, and syntax mistakes in medical records.
Medical Transcriptionist
Peterborough Regional Health Centre
Peterborough, ON
06.2003 - 08.2013
- Mentored junior staff on transcription best practices and software usage.
- Implemented process improvements that increased workflow efficiency by streamlining tasks.
- Utilized advanced transcription software to improve turnaround times for reports.
- Led training sessions for new hires, enhancing team performance and productivity.
Education
Developmental Service Work
Trillium College
KingstonMedical Office Administration
Durham College
OshawaSkills
- Laundry and ironing
- Empathy and patience
- Personal hygiene assistance
- Emotional support
- Strong listening skills
- Fast typing speed
- Document accuracy
- Resourceful and reliable worker
- Continuous learning mindset
Languages
English
Native or Bilingual
Certification
CanSell Certification
Food Handler Certification
Timeline
Home Help Provider
Self-employeed
01.2025 - Current
Program Assistant
KFLA Public Health
10.2021 - 02.2023
Medical Transcriptionist
Kingston Health Sciences Centre
06.2017 - 09.2021
Medical Transcriptionist
Peterborough Regional Health Centre
06.2003 - 08.2013
Medical Transcription Editor
Self-employeed
2004 - 2017
Developmental Service Work
Trillium College
Medical Office Administration
Durham College