Amanda Devost
London
Summary
Dedicated Personal Support Staff Member with expertise in patient care, mobility assistance, and hygiene support. Deliver compassionate service while effectively addressing individual client needs. Demonstrate strong communication and interpersonal skills, adapting to new challenges and environments. Thrive in unsupervised settings, efficiently managing tasks and mastering new skills.
Overview
9
9
years of professional experience
Work History
Home Cleaning
Reflection Clean and Co
London
05.2023 - Current
- Cleaned bathrooms including toilets, showers and tubs, mirrors, and sinks.
- Provided quality service that meets or exceeds customer expectations.
- Communicated with clients to address specific cleaning needs and preferences.
- Adapted cleaning methods based on varying client requirements and feedback.
- Adhered to daily cleaning schedules and updated them based on demand.
Personal Support Worker
LHSC
London
07.2024 - 05.2026
- Facilitated daily living activities and personal care to enhance patient comfort and dignity.
- Provided compassionate assistance with bathing, dressing, and personal care, promoting residents' independence and well-being.
- Collaborated with healthcare teams to ensure patient comfort and well-being.
- Coordinated mobility and transportation of patients, ensuring safety and comfort throughout the facility.
- Documented patient progress and changes in condition accurately.
- Maintained accurate records of services provided and progress made by clients.
- Monitored vital signs such as temperature, pulse rate, and respiration rate.
- Followed safe lifting and transferring techniques to transport residents.
Sales Representative
Creative Renovations
London
12.2021 - 02.2023
- Developed key customer relationships to increase sales.
- Presented product options and solutions tailored to client specifications.
- Engaged customers to identify their renovation needs and preferences.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Answered inquiries from prospective customers regarding features of products and services offered.
Personal Support Worker Student
Oak Crossing Long Term Care
London
03.2020 - 09.2021
- Monitored and reported changes in residents' health and behavior.
- Supported mobility through assistance with walking and transfers.
- Assisted with mobility issues, such as walking and transfers from bed to wheelchair.
- Provided companionship and emotional support to enhance resident well-being.
- Engaged residents in social activities to promote community interaction.
- Documented care provided in compliance with facility standards and procedures.
- Provided companionship by engaging in conversation and recreational activities with patients.
Administrative Assistant
YWCA
St. Thomas
02.2017 - 04.2019
- Managed scheduling for staff meetings and training sessions.
- Coordinated communication between departments and external partners.
- Implemented filing systems to streamline document retrieval processes.
- Responded to inquiries from clients and provided information on services offered.
- Processed invoices for payment using accounting software applications.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Organized community events and volunteer activities for local outreach programs.
Education
Diploma - Personal Support Worker
Trios College
London, ON09-2022
High School Diploma -
South Secondary School
London, ON06-2009
Honors Certificate
Suicide Prevention Certificate
First Aid/CPR Certified
Healthy Child Development Certificate
Skills
- Vital signs monitoring
- Compassionate client care
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Multitasking strength
- Communication skills
- Relationship building
Timeline
Personal Support Worker
LHSC
07.2024 - 05.2026
Home Cleaning
Reflection Clean and Co
05.2023 - Current
Sales Representative
Creative Renovations
12.2021 - 02.2023
Personal Support Worker Student
Oak Crossing Long Term Care
03.2020 - 09.2021
Administrative Assistant
YWCA
02.2017 - 04.2019
Diploma - Personal Support Worker
Trios College
High School Diploma -
South Secondary School
Honors Certificate
First Aid/CPR Certified
Suicide Prevention Certificate
Healthy Child Development Certificate