Amanda Danis
Edmonton,AB
Summary
Administration professional offering versatile skills, proficiency in all Microsoft Office and Google Suite programs. A friendly, highly organized and efficient individual, able to work independently or as part of a team, shows initiative and can readily adapt to change. Excellent interpersonal and communication skills. Big and small picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Shows compassion, mindfulness and kindness through all actions.
Overview
16
16
years of professional experience
Work History
Administration Team Lead
University Of Alberta
04.2017 - Current
- Executive assistant to AVP & CIO of Information Services
- Was executive assistant to the Deputy CIO of Information Services and Technologies
- Manage AVP & CIO calendar and correspondence on behalf of the AVP & CIO
- Ensure AVP & CIO direct reports quarterly reviews and PREPD's are complete
- Handle registrations and travel arrangements for AVP & CIO
- Provide leadership with female and support staff perspectives
- Manage a team of 3 employees: Each employee supports other directors in the department
- Coach team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements
- Evaluate employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Manage the IT Governance, VPIT and central admin emails
- Approve direct reports and leadership team time sheets
- Arrange various meetings, including conference calls and virtual/hybrid meetings, prepare agendas and take notes.
- Provide support to IT governance committees and the governance process
- Maintained the governance committee Google sites
- Prepare paperwork for procurement
- Social Committee Advisor
- Monitor and provide staff with physical keys to IST spaces
- Owner of the complex on & offboarding workflows to ensure smooth transitions and a welcoming experience for new staff in IST
- Various document Creation
- Submit travel and non-travel expenses
- Serves as the primary contact for UniForum, managing data communication and entry.
- Oversee and execute the UofA IT Awards, including planning, communications, website
- Answer employee questions in regards to HR, space, and general inquires
- Oversee general office duties, space management, various reporting, asset disposal, HR activities, and more.
- Conduct time reporting audits
- IST Authorized Approver for HCM, Campus Solutions, Finance, and CCID.
- IAM Administrator for IST, including creating secondary CCIDs and handling access requests.
- IST TEMS Contact
- Manage HR activities, including following union handbook guidelines, processing offer letters and resignations, and handling contractor onboarding, illness tracking, APO vacation tracking, CCID confirmation/extensions, contractor CCID creations, mobile/internet allowance forms, and tracking doctor's notes and LTD.
- Manage electronic employee files and tracks illness, leaves, banked time, vacation, and PLP time.
- Develops and continues to identify opportunities to streamline, digitalize and look for efficiencies in workflows and processes for IST, such as but not limited to training/travel approvals, moving forms online, overtime calculator, HR internal forms.
- Maintain a good working knowledge of UAPPOL policies, HR rules/processes, and NASA handbook.
- Experience handling sensitive and confidential information when working with the Leadership team, CISO and HR.
Executive Assistant
University Of Alberta
03.2013 - 04.2017
- Executive assistant to Director of Service Delivery & Operations.
- Manage SDO Director calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Structured and delegating messages in SDO Director's email.
- Ensured SDO director's action items are complete.
- Approved direct reports time sheets.
- Ensured direct reports quarterly reviews and PREP's were complete.
- Created and maintained monthly reporting on statistics.
- Created agendas for meetings as well as took minutes.
- Handled travel arrangements for employees.
- Registered employees for conferences and training courses.
- Prepared paperwork for procurement.
- Maintained IT Operations Site.
- Maintained training tracking spreadsheets
- Arranged catering for events and meetings.
- Monitored mailman list.
- Maintained weekly lists of information needed for executive members.
- Chair of Social Committee.
- Managed 1 employee who supports direct reports of SDO Director.
- Handled confidential and sensitive information with discretion and tact.
Office Manager / Focus Group Coordinator
Donovan Creative Communications
11.2012 - 03.2013
- Executive and personal assistant to President.
- Monitored calendar and schedule and set up meetings and appointments.
- Answering phones and assisting with client inquiries.
- Purchasing office supplies, upkeep of printers, and office organization.
- Handling daily banking.
- Managing focus groups: record groups to DVD, recruitment and catering, hostessing focus groups when needed.
- Entering invoices into TimeFox.
- Booking/Arranging flights and hotels for employees.
- Hiring and training hosts/hostess to run focus groups as well as be on call 24/7 for any emergencies.
- Provide support to client service department, research department, operations, and new business when needed.
Office Manager / Focus Group Coordinator
Leger Marketing
01.2009 - 11.2012
- Executive assistant to Vice President of Alberta branch.
- Managed focus groups: record groups to DVD, recruitment, incentive handling, catering.
- Facility coordinator duties include booking focus group facilities or hotels to hold focus groups. Ensuring A/V is arranged for groups held in hotels along with catering and anything else that is required.
- Following up with clients for account receivables and creating purchase orders for accounts payables.
- Managing recruits for internal studies and external research.
- Handling petty cash and monies for focus groups along with daily banking.
- Hiring and training hosts/hostess to run focus groups as well as be on call 24/7 for any emergencies.
- Proofreading, table checking, number checking, printing and binding reports/proposals.
- Purchasing office supplies, upkeep of printers, and office organization.
- Answering phones and assisting with client inquiries.
- Booking/Arranging flights and hotels for employees.
Administrative Assistant
Pivotal Research
10.2008 - 12.2009
- Scanning and verifying physician surveys into computer for Physician Assessment Review program.
- Printing physician certificates and final review reports.
- Data entry and error checking for censuses.
- Answering phones, ordering supplies, wrapping and sending Physician Assessment Review packages.
- Auditing of client contact information.
- Applying postage to mail (Canada and U.S.) by Neopost postage machine.
Administrative Assistant
Unisource Canada Inc
09.2007 - 10.2008
- Process incoming and outgoing mail, check company pricing on client contracts & confirm billing.
- Process customer and stock transfers, create and print delivery reports.
- Processing checks and ordering/organizing brochures and catalogues were included.
- Creation and auditing of client and internal sales reports.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Certificate - The Executive Assistant Masterclass
Smart Events International
Online06.2023
Journeyman's Certificate - Cosmetology
Alberta Apprenticeship Program
Edmonton, AB06.2013
High School Diploma -
Ecole Secondaire Beaumont Composite High School
Beaumont, AB06.2001
Certificate - Family Support Worker
Family Linkages
Edmonton, AB06.2001
Skills
- Process Improvement Initiatives
- Quality Control
- Database Management
- Handling Confidential Data
- Focus Group Coordination
- Travel Coordination
- Client Support
- Event Management
- Data Entry
- ClickTime
- ServiceNow
- FreshService
- Adobe Pro
- Human Capital Management
- Information Access & Management
- Campus Solutions
- Google Suite
- Google Groups
- Microsoft Suite
- Mac OS X / Windows XP/7/8/10
Timeline
Administration Team Lead
University Of Alberta
04.2017 - Current
Executive Assistant
University Of Alberta
03.2013 - 04.2017
Office Manager / Focus Group Coordinator
Donovan Creative Communications
11.2012 - 03.2013
Office Manager / Focus Group Coordinator
Leger Marketing
01.2009 - 11.2012
Administrative Assistant
Pivotal Research
10.2008 - 12.2009
Administrative Assistant
Unisource Canada Inc
09.2007 - 10.2008
Certificate - The Executive Assistant Masterclass
Smart Events International
Journeyman's Certificate - Cosmetology
Alberta Apprenticeship Program
High School Diploma -
Ecole Secondaire Beaumont Composite High School
Certificate - Family Support Worker
Family Linkages
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