Amanda Cromie

Urgent Care, Family practice and Specialists

Perform all administrative duties; answering phones, scheduling appointments, maintaining confidential medical records

Assist physicians with patient examinations and treatment Clean, sterilize and disinfect medical instruments and exams rooms.

Assesses inventory, maintains and stocks adequate and appropriate supplies

Completion and validation of Third party insurance requests, record requests and completing out of province health coverage such as cigna and bluecross.

Cleaned and maintained 3 bedroom bungalow for over 10 years

Clean and disinfect including but not limited to, dusting, polishing, sweeping, mopping, vacuuming, Walls, baseboards, toilets, showers, bathtubs, doors, handles, counter tops, sinks, cupboards, microwave, stove

Laundry of bedding and towels

Customer Retention

De escalating customers

Trainee, training new employees in role

Accuracy and detail when resolving customers complaints 5 phone lines, 300+ calls a day