Summary
Overview
Work History
Skills
Timeline
Generic

Amanda Cotter

Los Angeles

Summary

LUXURY CLIENT DEVELOPMENT & RETAIL LEADERSHIP EXECUTIVE

Luxury retail leader with 15+ years of experience driving revenue growth, building high-value client portfolios, and developing high-performing teams within global fashion and lifestyle brands. Proven success in VIC development, client engagement strategy, event-driven sales, and operational excellence. Recognized for elevating client experience, strengthening brand loyalty, and translating relationship-driven selling into measurable business impact.

Overview

2026
2026
years of professional experience

Work History

Store Director

Alexander McQueen
Beverly Hills
12.2024 - Current
  • Achieved $1.59M in annual sales, reflecting 63% year-over-year growth and surpassing revenue goals.
  • Increased units per transaction to 1.61 through effective styling and cross-category selling strategies.
  • Expanded top-tier client portfolio from nine to twenty VIC clients, including four VIC+ clients with $20K+ spend.
  • Led store to become top-selling location company-wide across multiple key styles.
  • Implemented structured clienteling culture with appointments, prospecting, and weekly win goals to enhance retention and acquisition.
  • Developed Client Advisor to $1.13M in sales, ranking seventh globally and sixth in Americas.
  • Maintained 100% inventory accuracy and cycle count compliance within complex multi-location consignment environment.
  • Collaborated cross-functionally with operations, CRM, and Stylists to optimize client services, events, and merchandise flow.

DTC & Wholesale Account Sales Manager

Abbyson Living
Los Angeles
2021 - 2023
  • Increased annual e-commerce revenue from $8M to $30M through strategic partnerships and performance management.
  • Led cross-functional initiatives with finance and operations to enhance margins and sales execution.
  • Boosted conversion rates by 30% through targeted training and effective sales strategies.
  • Established high-performing sales and customer service teams to drive customer satisfaction.

Sales & Education Leadership Roles

Nordstrom
Los Angeles
2011 - 2021

Oversaw $12M sales floor while recruiting and developing high-caliber talent.

Grew Designer business from $6.8M to $10.5M through strategic merchandising and client engagement.

  • Trained over 1,700 associates on effective selling strategies and digital clienteling.
  • Designed and led highest-performing digital styling initiative in company history.
  • Developed 19 Top Sales Volume Award winners and advanced multiple associates into leadership roles.

Skills

  • Client engagement strategy
  • VIC development
  • Luxury client experience
  • Team leadership
  • Sales optimization
  • Event-driven selling
  • Cross-functional collaboration
  • Retail operations
  • Inventory management
  • Customer relationship management
  • Brand representation
  • Relationship building
  • Visual merchandising
  • Training development
  • Brand awareness

Timeline

Store Director

Alexander McQueen
12.2024 - Current

DTC & Wholesale Account Sales Manager

Abbyson Living
2021 - 2023

Sales & Education Leadership Roles

Nordstrom
2011 - 2021
Amanda Cotter