AMANDA CHYPISKA
Scotch Creek
Summary
Encouraging manager and analytical problem solver with a track record of building high-performing teams and strong customer relationships. Skilled in independent decision making and applying sound judgment to positively impact organizational success. dedicated to enhancing employee engagement and performance through strategic training, ongoing mentoring, and morale-focused leadership.
Overview
16
16
years of professional experience
Work History
Grocery Manager
Safety Mart
04.2025 - Current
- Tracked inventory, expenses, and operational data with attention to detail ensuring accurate records, reports and documentation.
- Managed schedules, prioritized daily tasks, and ensured timely completion of operational responsibilities.
- Coordinated multiple workflows simultaneously in a fast-paced environment.
- Handled confidential employee and operational information with discretion while maintaining professionalism in high-pressure situations.
- Implemented merchandising techniques to enhance product visibility and drive sales.
- Collaborated with suppliers to coordinate timely deliveries and manage product quality issues.
Server
The Hub
08.2019 - 04.2025
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Assisted in menu navigation, effectively communicating daily specials and promotions.
- Managed table settings and cleanliness, ensuring a welcoming dining environment.
- Processed orders accurately using point-of-sale systems to streamline service efficiency.
Customer Specialist/Business Analyst
Shaw Cable Communications
06.2010 - 06.2017
- Resolved issues independently through multiple communication channels using sound judgment and established procedures.
- Utilized computerized systems for data entry, tracking and reporting.
- Identified inefficiencies and implemented process improvements.
- Developed training materials for new staff, enhancing onboarding process and knowledge retention.
- Collaborated with cross-functional teams to improve service delivery and customer satisfaction metrics.
Education
High School Diploma -
Kamloops Senior Secondary
Kamloops, BC06-1997
Skills
- Problem-solving
- Project coordination
- Customer relationship management (CRM)
- Analytical thinking
- Microsoft windows and office
Timeline
Grocery Manager
Safety Mart
04.2025 - Current
Server
The Hub
08.2019 - 04.2025
Customer Specialist/Business Analyst
Shaw Cable Communications
06.2010 - 06.2017
High School Diploma -
Kamloops Senior Secondary