Amanda Choboter
Sexsmith,AB
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Senior Member Service Representative
Vision Credit Union
LaGlace, AB
11.2016 - Current
- Generated new business leads by networking with potential clients.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Greeted customers and provided excellent customer service.
- Delivered exceptional service to customers in person or over telephone.
- Balanced daily cash drawer and reconciled discrepancies.
- Liaised between bank branches regarding best practices and operations.
- Opened new checking, savings and lines of credit for customer accounts.
- Resolved problems or discrepancies concerning customers' accounts.
- Maintained confidentiality of bank records and client information.
- Answered phone calls from external sources promptly and professionally.
Education
High School Diploma -
Sexsmith Secondary School
Sexsmith, AB06-2003
Skills
- Customer Service Expertise
- Issue Resolution
- Customer Service
- Account Management
Timeline
Senior Member Service Representative
Vision Credit Union
11.2016 - Current
High School Diploma -
Sexsmith Secondary School
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