Amanda Chalk

• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Adaptable in different departments such as front end cash and working the floor during the busy christmas season.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

· Created hand painted wooden signs and decor

· Used all the saws and tools

· Responsible for picking up supplies, cutting the wood, painting and putting together all items

· Communicated with customers about details of what they want to order

• Handled cash transactions with accuracy, contributing to overall financial integrity

• Developed strategy to increase sales and drive profits.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Ordered product and kept inventory of product
• Assisted in training new staff

· Responsible for up to 10 infants between 3 of us staff; including changing, feeding and sleep routines

· Responsible for opening and closing the building, making sure everything was clean and set up ready for the day

· Also had responsibility in the kitchen when our cook was away

· Took payments from parents

· Began as a general laborer working summers in high school and then full time after university

· Was promoted to warehouse manager

· Responsible for getting equipment for the laborers, ordering supplies, speaking with customers, running the large washing machines

· Also responsible for organizing sub contractors

· Worked on call so would be called out at any time