Amanda Caudillo
Carpinteria
Summary
Dynamic New Patient Coordinator at Jackson Memorial Group with proven expertise in patient scheduling and strong organizational skills. Adept at enhancing patient experiences through effective communication and critical thinking. Committed to maintaining HIPAA compliance while fostering collaborative relationships, ensuring efficient operations, and delivering exceptional customer service in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
New Patient Coordinator
Jackson Memorial Group
- I am very self-motivated, and have a strong sense of personal responsibility for any and all tasks I have.
- I work effectively in fast-paced environments and I am use to taking many, many calls in a timely fashion
- I am skilled at working independently or collaboratively in a team environment.
- I adapt and learn in new situations.
- I am able to communicate both verbally and in written form
- I work well in a team setting to provide support/guidance as well as being able to work on my own.
- I have respect for coworkers, I am friendly, and I am always willing to help wherever needed and whoever needs help.
- Assist with day-to-day operations, work efficiently and productively with all team members.
- I am able to manage my time efficiently in order to complete all tasks within deadlines.
- I am organized and detail-oriented with a strong work ethic.
- I pay attention to details that will help me and others in completing assignments.
- I use critical thinking to break down problems, try to find solutions, and make decisions that will benefit my coworkers and patients
- I am able to use communication skills I have learned through regular interactions with others.
- I am adaptable and proficient in learning quickly and efficiently.
- I am able to work with a group and maintain a respectful and pleasant relationship with co workers
- Demonstrated strong organizational and time management skills
- Handle high volume of calls in a timely fashion to make patients experience as comfortable as possible
- I am dependable, reliable and punctual.
- I will always be accountable for any thing I may do and will always take responsibility for my actions.
- I am always ready to be used in any capacity that will help the team to be better
Lead Reception
Jackson Medical Group
Goleta, CA
01.2015 - 07.2026
- I am very self-motivated, and have a strong sense of personal responsibility for any and all tasks I have.
- I work effectively in fast-paced environments and I am use to taking many, many calls in a timely fashion
- I am skilled at working independently or collaboratively in a team environment.
- I adapt and learn in new situations.
- I am able to communicate both verbally and in written form
- I work well in a team setting to provide support/guidance as well as being able to work on my own.
- I have respect for coworkers, I am friendly, and I am always willing to help wherever needed and whoever needs help.
- Assist with day-to-day operations, work efficiently and productively with all team members.
- I am able to manage my time efficiently in order to complete all tasks within deadlines.
- I am organized and detail-oriented with a strong work ethic.
- I pay attention to details that will help me and others in completing assignments.
- I use critical thinking to break down problems, try to find solutions, and make decisions that will benefit my coworkers and patients
- I am able to use communication skills I have learned through regular interactions with others.
- I am adaptable and proficient in learning quickly and efficiently.
- I am able to work with a group and maintain a respectful and pleasant relationship with co workers
- Demonstrated strong organizational and time management skills
- Handle high volume of calls in a timely fashion to make patients experience as comfortable as possible
- I am dependable, reliable and punctual.
- I will always be accountable for any thing I may do and will always take responsibility for my actions.
- I am always ready to be used in any capacity that will help the team to be better
Education
High School Diploma -
Carpinteria High School
Carpinteria, CA06-1993
Skills
- HIPAA compliance
- Strong organization
- Office administration
- Patient scheduling
- Insurance verification
- Follow-up skills
- Appointment setting
- Healthcare
- Customer service
- Attention to detail
- Multitasking
- Patient care
- Critical thinking skills
- Organizational skills
- Patient safety
- Verbal and written communication
- Creative problem solving
- Patient education
- Patient confidentiality
- Relationship building
- Patient documentation
- Patient registration
- Patient care coordination
- Documentation
- Goal setting
- Appointment scheduling
- Patient records management
- Patient flow management
- Follow-up care
- Scheduling
- New hire training
- Payment collection
- Policy compliance
- Patient outreach and Follow-up
- Task prioritization
- Leadership development
- Handling complaints
- Data entry
- Documentation and recordkeeping
Timeline
Lead Reception
Jackson Medical Group
01.2015 - 07.2026
New Patient Coordinator
Jackson Memorial Group
High School Diploma -
Carpinteria High School