Reliable and detail-oriented team member skilled in customer interactions and team leadership. Known for effective time management and a patient approach, ready to contribute to improving communication and team success.
Overview
7
7
years of professional experience
Work History
Support Specialist
Curology
San Diego, CA
01.2015 - 03.2018
Delivered exceptional customer support through email, chat, and phone interactions.
Maintained up-to-date knowledge of product offerings to provide informed assistance.
Trained new team members on best practices for customer engagement.
Admissions Leader
Paul Mitchell The School Memphis
Bartlett, TN
08.2011 - 09.2014
Led admissions team to achieve enrollment goals through strategic outreach initiatives.
Organized successful on-campus events such as open houses, campus tours, and information sessions to engage prospective students and their families.
Developed strong relationships with high schools and community colleges, promoting transfer opportunities and potential career paths.
Private Nanny
Holley Family
Bartlett, TN
05.2011 - 08.2011
Coordinated meal planning and preparation to meet dietary needs.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Played games, worked on puzzles, and read books to children.