Dynamic quality engineering professional with strong focus on team collaboration and achieving results. Proven ability to handle multiple tasks effectively and efficiently in fast-paced, high-stress situations. Hands-on approach and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset.
Overview
14
14
years of professional experience
Work History
Quality Engineer
West Coast Gasket Co.
01.2022 - 09.2024
Performed contract review of all engineering and quality requirements for all new contracts and advised sales through all stages of contract.
Reviewed customer and government contracts and ensured proper flow-down of customer requirements.
Collaborated with engineering teams during new product development to ensure adherence to quality standards and customer specific requirements.
Met with customers onsite to better understand project needs, discuss potential technical issues and resolve concerns.
Obtained/managed access to customer and government portals(SAMS, WAWF, PIEE, Exostar, DIBBS, SPRS)
Managed non-conforming material process, including identification, segregation, investigation, and corrective actions
Developed inspection plans and procedures for first article, in-process, final and receiving inspection processes.
Managed project scope, schedule, and resources, ensuring alignment with organizational objectives and customer expectations.
Conducted risk assessments and implemented mitigation strategies to minimize project disruptions.
Managed QMS & ensured compliance to all ISO:9001, AS9100D standards & ITAR requirements as all customer requirements.
Managed all document control activities from new documents, revisions to obsolescence of internal forms and procedures, industry specifications and standards as well as customer drawings and engineering change orders.
Point of contact for all customer concerns/complaints, quality issues, engineering changes, source inspections and audits.
Developed inspection plans based on customer drawings and specifications, ensuring all critical dimensions/criteria were verified throughout the manufacturing process.
Developed and implemented quality control/inspection procedures for set-up personnel, operators and inspectors.
Tracked non-conformances, complaints and RMA's with external customers, suppliers, and internal plant operations, conducted root cause analysis and implemented corrective actions to prevent recurrence.
Created a system to capture material/part loss due to previously undocumented "scrap", and reduce by over 70%.
Oversaw successful completion of external audits(certification body and customer) with no major findings.
Developed preventive maintenance schedule for equipment, reducing downtime and maintaining consistent production quality.
General Manager
Potter & Smith / Morris & Meyers
01.2015 - 01.2017
Managed 3 debt collection/call centers, two of which I had built from the ground up, including acquiring merchants, hiring, IT setups, campaign loading and file management and payment processing.
Quality Engineer
Precision Molded Products Inc. / S.P.A.R.E.S llc
01.2011 - 12.2014
Through leading by example, implemented new ideas to the production floor and helped to empower operators by developing and restructuring processes to be simple, practical and conducive to meeting both quality and production standards.
Strong working knowledge of AS9100 and ISO9001 quality system requirements, implementation, maintenance and auditing
Handled contracts from quoting, design/development to FAI buy-off and production implementation through source inspection and shipping.
Thorough understanding of and familiar working with various aerospace standards and specifications, customer-specific quality requirements and processes.
Point of contact for all quality or engineering related questions or concerns.
Developed strong professional relationships with both customers and vendors by demonstrating high standards for honesty, integrity and going any length to satisfy all customer expectations.