Amanda Broadway
Huntington Beach
Summary
Relationship-driven healthcare professional with 8+ years of experience building trust, educating patients, and delivering exceptional client experiences. Proven ability to develop lasting relationships, communicate complex healthcare information clearly, and guide individuals through important care decisions. Recognized for a consultative approach that supports treatment acceptance, patient satisfaction, and collaborative teamwork. Brings strong leadership, communication, and relationship-building skills with a passion for helping others. Eager to leverage clinical expertise and business-minded communication to contribute to the continued growth of Windward Life Care.
Overview
9
9
years of professional experience
Work History
Lead Dental Hygienist | Treatment Consultant
Dr. Anna Talmood
Fullerton, CA
07.2022 - Current
- Guided patients through complex treatment recommendations by educating them on available options, addressing concerns, and helping them make confident healthcare decisions.
- Developed lasting relationships with patients through personalized communication, resulting in high levels of trust, satisfaction, and treatment acceptance.
- Partnered with providers and office leadership to support practice growth by delivering exceptional customer service, strengthening patient engagement, and promoting comprehensive care.
Registered Dental Hygienist | Care Coordination
Newport Commons Dental Care
Menifee, CA
11.2017 - 08.2022
- Collaborated with dentists, specialists, and office staff to coordinate comprehensive treatment plans and ensure seamless continuity of care.
- Served as a primary point of communication for patients, helping navigate treatment recommendations, scheduling, and follow-up care.
- Strengthened patient satisfaction through proactive communication, organization, and attention to individual healthcare needs.
Registered Dental Hygienist | Treatment Planning
Powers Family Dentistry
Menifee, CA
06.2019 - 07.2021
- Educated patients on comprehensive treatment recommendations, helping them understand the value and benefits of proposed care.
- Built patient confidence by addressing questions, overcoming concerns, and supporting informed treatment decisions.
- Worked closely with providers to encourage treatment acceptance through compassionate, solution-focused communication.
Registered Dental Hygienist | Patient Education
Madison Square Dentistry
11.2017 - 06.2019
- Simplified complex clinical information into clear, patient-friendly education that encouraged engagement and preventive care.
- Developed meaningful patient relationships through active listening, empathy, and personalized healthcare guidance.
- Delivered a high level of service in a fast-paced environment while maintaining professionalism, organization, and attention to detail.
Education
Masters Degree - Masters of Educational Leadership (M.Ed.)
Northern Arizona University
Flagstaff, AZ08.2024
Bachelors Degree - Bachelor of Science in Dental Hygiene (BSDH)
Northern Arizona University
Flagstaff, AZ08.2020
Associate of Science - Associate of Science in Dental Hygiene (ASDH)
Moreno Valley College, RCCD
Moreno Valley, CASkills
- Relationship Building
- Consultative Sales
- Business Development
- Client Education
- Care Coordination
Timeline
Lead Dental Hygienist | Treatment Consultant
Dr. Anna Talmood
07.2022 - Current
Registered Dental Hygienist | Treatment Planning
Powers Family Dentistry
06.2019 - 07.2021
Registered Dental Hygienist | Care Coordination
Newport Commons Dental Care
11.2017 - 08.2022
Registered Dental Hygienist | Patient Education
Madison Square Dentistry
11.2017 - 06.2019
Masters Degree - Masters of Educational Leadership (M.Ed.)
Northern Arizona University
Bachelors Degree - Bachelor of Science in Dental Hygiene (BSDH)
Northern Arizona University
Associate of Science - Associate of Science in Dental Hygiene (ASDH)
Moreno Valley College, RCCD