Amanda Bridgeman
Edmonton,Alberta
Summary
Dedicated and highly organized professional with extensive experience in customer service, multitasking, and technology, seeking a Casual Emergency Communications Officer position with the Edmonton Police Service. Committed to contributing to public safety through strong communication skills, attention to detail, and a proven ability to thrive in high-pressure environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Proposal Coordinator | Administrative Assistant
Ledcor Group of Companies
07.2012 - 01.2023
- Coordinated proposals for multi-disciplinary teams under tight deadlines, ensuring accuracy and adherence to client requirements
- Develop RFQ and RFP responses that meet client requirements and reflect Ledcor brand guidelines
- Maintain up to date library of resumes, project profiles, presentations, and photos
- Reviewed and proofread documents to maintain high-quality standards in correspondence and submissions
- Exhibited exceptional focus on details by meticulously reviewing and editing documents
- Acted as a liaison between clients and internal teams, effectively communicating needs and resolving concerns
- Implement and maintain the proposal process and contribute to the continuous improvement process
- Designed an efficient filing system for sensitive documents, improving accessibility to confidential records and saving staff valuable time
- Managed document control activities for the proposal group, including downloading proposals from client portals, overseeing client portal access and passwords, maintaining file structures, and distributing documents to relevant personnel
- Skilled in using technology to streamline processes, manage data, and maintain records
- Supervised and trained new employees, onboarding them to processes and tools
- Demonstrated exceptional multitasking skills by managing travel arrangements, preparing expense reports, and organizing meetings
- Receive documents from the construction site, and process and track said documents
- Maintain an index of all original documents stored on and off-site storage
Administrative Assistant
Stuart Olson - Edmonton Remand Centre
06.2010 - 07.2012
- Processed timekeeping data for over 100 employees and handled accounts payable functions in SAP
- Managed reception, phone handling, scheduling, and delivery coordination for a large construction site
- Created detailed meeting minutes, reports, and spreadsheets for project superintendents, ensuring critical information was effectively communicated
- Supervised and trained new receptionists
- Provided friendly and professional service to clients, sub-trades, and internal teams, maintaining high customer service standards
- Coordinate and set up project site tours
- Assist in maintaining and organizing project deficiency spreadsheet
Client Liaison
Metropolitan Credit Adjusters
11.2005 - 05.2008
- Served as the main point of contact for clients, collectors, and management, ensuring clear and efficient communication
- Processed detailed client reports and managed inquiries, demonstrating exceptional organizational and customer service skills
- Personal liaison for Bell Mobility, Shaw, and over 1000 retail clients
- Handled data entry, reception, and reporting tasks with accuracy and efficiency
Education
Accounting and Payroll -
CDI College
01.2024
Skills
- Microsoft Office Suite (Word, Excel, Outlook, Visio, PowerPoint)
- Adobe Acrobat, Bluebeam Revu
- Salesforce, Workday, SAP, and Concur
- Document Management
- Sage 50, QuickBooks, FreshBooks
- Google Drive, Microsoft Teams
- Document Management
- Data entry and reporting
- Strong multitasking and organizational skills
- Attention to detail
- Exceptional communication and interpersonal skills
- Customer service expertise
- Leadership and team collaboration
- Dependable, flexible, and versatile
- Quick learner with a problem-solving mindset
- Proven ability to new tools and systems
Certification
- First Aid, CPR Level C & AED, 02/01/25
- Emerging Leaders, 03/01/15
- Enriched Academy, 03/01/23
Timeline
Proposal Coordinator | Administrative Assistant
Ledcor Group of Companies
07.2012 - 01.2023
Administrative Assistant
Stuart Olson - Edmonton Remand Centre
06.2010 - 07.2012
Client Liaison
Metropolitan Credit Adjusters
11.2005 - 05.2008
Accounting and Payroll -
CDI College
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