Amanda Brawley
Valley Center
Summary
I am dedicated to supporting emotional, social and academic development of young children. I am knowledgeable about offering safe, nurturing environments to boost learning. I strive to complement education-based strategies with techniques to promote overall health and wellness.
I am Committed to providing students with safe and nurturing learning environment.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
The Home Depot
06.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
Materials Handler
Sullivan Solar Power
08.2020 - 08.2020
- Supported efficient manufacturing by keeping inventory within optimum levels.
- Organized and prioritized projects.
- Maintained appropriate inventory levels to meet personnel and corporate needs.
- Expedited distribution of materials to locations.
LMT
Massage Green Spa
02.2019 - 03.2020
- I am a licensed massage therapist I facilitate manual manipulation to correct misalignments within my clients muscles.
- I also assist in management of workspace in set up am maintaining work room.
LMT
Simply Kneaded
05.2017 - 12.2018
- My position was a LMT using massage techniques to soothe and correct any aches or pains.
- I also was trained in cryotherapy for the companies clients for weight loss.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude
Education
Associate of Science - Biology
San Diego City College
San Diego, CACertification - Massage Therapy
International School Of Professional Bodywork
San Diego2007
Skills
- Time Management
- CPR
- Microsoft Office
- Superior troubleshooting skills
- Efficient
- Excellent written and verbal communication skills
- Record Keeping
- Active Listening
- Special Needs Care
- Multitasking
- Interpersonal Skills
- Behavior Management
- Problem Solving
Additional Information
- Authorized to work in the US for any employer
Timeline
Customer Service Representative
The Home Depot
06.2023 - Current
Materials Handler
Sullivan Solar Power
08.2020 - 08.2020
LMT
Massage Green Spa
02.2019 - 03.2020
LMT
Simply Kneaded
05.2017 - 12.2018
Associate of Science - Biology
San Diego City College
Certification - Massage Therapy
International School Of Professional Bodywork
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