Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Awards
Languages
Current Position
Timeline
Generic
Amanda Bragg

Amanda Bragg

Sherwood Park,AB

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Knowledgeable professional with many years of experience. Leadership trained to create effective training programs to minimize shrinkage and cultivate workspace of accountability and integrity. Sound and quick judgment with a desire to bring streamlined asset protection processes to new company.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Asset Protection Associate

Walmart
Edmonton, Canada
09.2018 - Current
  • Conducting lawful investigations of internal, external, and fraud related offences.
  • Maintaining compliance checks regarding company policies for assurance.
  • Ensuring all safety measures are put in place and are followed with the utmost importance.
  • Ensuring high ticket merchandise has been properly secured.
  • Reviewing CCTV for any customer related incidents, working with Edmonton Police for any CCTV requests.
  • Following up on store based reports including cash shortages.

Loss Prevention Representative

Loblaw
Edmonton, Canada
08.2015 - 08.2018
  • Observing possible shoplifters via CCTV and floor walking.
  • Conduct audits on loblaws behalf.
  • Minimizing shrink by doing daily expiry checks and completing audit checks.
  • Working closely with the Edmonton Police Service and have a good relationship with them.
  • I learned a lot more about the security industry and challenges that were presented to me, I found that I can problem solve in a timely manner.
  • Statement writing, conducting external and internal opportunities within a business, approach and arrest tactics.
  • I have successfully completed the Cooperative Policing Program.
  • I also, do not possess a valid drivers license and I am not PPCT trained.

Safety Net Security

safety net security
Vegreville, Canada
05.2012 - 08.2015
  • Company Overview: government of alberta
  • Foot patrolling site.
  • Ensuring alarms are dealt with in a timely manner.
  • Ensuring it was government employees that were coming into the building.
  • Government of alberta
  • Basic security license with loss prevention.
  • First aid/cpr.
  • There were no skills to use, just walking the exterior and interior of the building to ensure safety and maintaining building alarms.

Department Manager

Wal-Mart
Vegreville, Canada
01.2007 - 01.2011
  • Responsible for ensuring on hands, and daily tasks are done in a timely manner.
  • Fright management.
  • Ensuring operations are running smoothly.
  • Making sure sale/promotional items are correctly marked and displayed.
  • Responding to emails in a timely manner.
  • Minimize shrink.
  • Increased sales to almost $200,000 within 8 months.
  • Reduced shrink by almost $20,000.

Education

Certification in Human Resource Management -

York University
Toronto, ON
03-2026

basic security certification - Loss prevention and fraud

Columbia college

high school diploma -

St. Mary's high school

Skills

  • Internal audits
  • De-escalation Techniques
  • Administrative experience
  • Cash handling
  • Stocking
  • Maintenance
  • Cashiering
  • Internal investigations
  • Security
  • Customer service
  • Communication skills
  • External Investigations
  • Report writing
  • CCTV operations
  • Microsoft Office
  • People monitoring
  • Leadership
  • Conducting lawful arrests under the criminal code of Canada
  • Organizational skills

Certification

  • Wicklander-Zulawski Interview and Interrogation, 03/01/18, Non confrontational way to the truth.
  • Cooperative Policing Certificate, 03/01/16, I have successfully completed the Cooperative Policing Program, that is offered to all Loss Prevention Representatives and is conducted by the Edmonton Police Service.
  • Alberta Basic Security Certificate, 02/01/12, When I took the Alberta basic security training course. This certificate does not expire.
  • Blended learning intermediate workplace first aid Alberta plus. EXP. 02/07/2026
  • AGLC Training - A Good Call Bingo Staff Certification. EXP. 02/02/2028.
  • AGLC Training - Reel Facts VLT Staff Certification. EXP. 02/02/2028.
  • AGLC Training - Deal Us In (Phase 1) Casino Staff Certification. EXP.02/02/2028
  • AGLC Training - Deal Us In (Phase 2) Casino Staff Certification. EXP.02/02/2028.
  • ProTect Security Staff Training - Certification EXP. 12/28/2027.

Additional Information

I just want to say that I'm a team player, I learn very quickly, and I always strive for excellence, and to put 150% into my job. I'm very customer oriented, and I'm an all around pleasant person.

Awards

  • Employee of the Month, 08/01/12, Safety Net Security awarded me employee of the month for my excellent performance, and attitude.
  • Sales Increases, 01/01/11, Wal-Mart awarded me 2 awards for my outstanding sales increases, over the past year, within my food department.

Languages

English, Fluent

Current Position

Asset Protection Associate, Walmart, Edmonton, AB, 09/01/18, Present, Conducting lawful investigations of internal, external, and fraud related offences., Maintaining compliance checks regarding company policies for assurance., Ensuring all safety measures are put in place and are followed with the utmost importance., Ensuring high ticket merchandise has been properly secured., Reviewing CCTV for any customer related incidents, working with Edmonton Police for any CCTV requests., Following up on store based reports including cash shortages.

Timeline

Asset Protection Associate

Walmart
09.2018 - Current

Loss Prevention Representative

Loblaw
08.2015 - 08.2018

Safety Net Security

safety net security
05.2012 - 08.2015

Department Manager

Wal-Mart
01.2007 - 01.2011

Certification in Human Resource Management -

York University

basic security certification - Loss prevention and fraud

Columbia college

high school diploma -

St. Mary's high school
Amanda Bragg