Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Bota

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Campus Coordinator Volunteer

Good2Talk
09.2023 - Current
  • Enhanced campus engagement by organizing and promoting various student events and activities.
  • Improved student retention rates by providing support services, resources, and mentorship.
  • Prioritized accessibility measures within facilities projects ensuring equal access for all students.

Customer Service Cashier

The Real Canadian Superstore
01.2021 - 06.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Camp Counselor

Church Of St. Andrew & St. Paul
06.2018 - 07.2018
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Promoted positive behavior change in young students by utilizing evidence-based therapeutic techniques.
  • Enhanced youth development by implementing engaging and age-appropriate programs.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.

Education

Bachelor of Science - Psychology, Neuroscience And Behaviour

University of Toronto
Toronto, ON
06.2028

High School Diploma -

R.S. Mclaughlin Collegiate And Vocational Institute
Oshawa, ON
06.2023

Skills

  • Team Leadership
  • De-escalation Techniques
  • Feedback Collection
  • Conflict Resolution
  • Organizational Skills
  • Time Management
  • Customer Service

Languages

French
Full Professional
English
Native or Bilingual

Timeline

Campus Coordinator Volunteer

Good2Talk
09.2023 - Current

Customer Service Cashier

The Real Canadian Superstore
01.2021 - 06.2022

Camp Counselor

Church Of St. Andrew & St. Paul
06.2018 - 07.2018

Bachelor of Science - Psychology, Neuroscience And Behaviour

University of Toronto

High School Diploma -

R.S. Mclaughlin Collegiate And Vocational Institute

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Amanda Bota