Amanda Boorse
Camrose
Summary
Dynamic and detail-oriented Practicum Student at Gateway Medical Clinic, adept at optimizing patient flow and ensuring compliance with HIPAA regulations. Demonstrated strong communication and problem-solving skills while managing patient scheduling and processing insurance claims, contributing to enhanced operational efficiency and patient satisfaction.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Skilled at using educational knowledge and industry expertise to achieve cutting-edge results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software applications and research methodologies.
Overview
1
1
Certification
Work History
Practicum Student
Gateway Medical Clinic
06.2024 - 2024
- Managed patient scheduling using electronic health record systems.
- Assisted in maintaining accurate patient records and documentation.
- Supported front desk operations, greeting patients and answering inquiries.
- Coordinated communication between healthcare providers and patients effectively.
- Processed insurance claims and verified patient eligibility efficiently.
- Ensured compliance with HIPAA regulations in all administrative tasks.
- Participated in training sessions to improve knowledge of office protocols.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Organized medical supplies and maintained inventory levels regularly.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
- Maintained a safe and clean work environment by adhering to infection control policies and performing routine equipment maintenance checks.
- Pulled charts and prepared for nurse and doctor assessment.
- Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
- Coordinated with external partners such as labs, pharmacies, and referring physicians to facilitate timely access to critical patient information or services.
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
- Entered procedure codes and diagnosis codes into medical billing software.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Aided with prescription refill requests.
- Verified benefits and worked with insurance companies to obtain payments.
- Coordinated with healthcare professionals to ensure timely patient care, optimizing clinic workflow.
Education
Medical Office Assistant - Medical Office Assistant
Sundance College
07-2024
Skills
- Evaluations
- Time management
- Active listening
- Positive attitude
- Punctual and reliable
- Energetic and enthusiastic
- Fast learner
- Attention to detail
- Computer skills
- Active learning
- Team support
- Email and telephone etiquette
- Complex Problem-solving
- MS office
- Data entry
- File maintenance
- Safety procedures
- Database updating
- File and document management
- Appointment setting
- Note-taking requirements
- Document scanning
- Operations support
- Basic housekeeping
- Networking
- Call response and transfer
- Research methodologies
- Administrative support
- Verbal and written communication
- Editing and proofreading
- Administrative assistance
- Punctuality and work ethic
- Teamwork
- Problem-solving
- Excellent communication
- Reliability
- Multitasking Abilities
- Multitasking
Languages
English
Full Professional
Certification
- Certified first aid, canadian first aid
- whimis
- foip
Timeline
Practicum Student
Gateway Medical Clinic
06.2024 - 2024
Medical Office Assistant - Medical Office Assistant
Sundance College