Amanda Binitie
Dieppe,NB
Summary
I'm an eager person, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable. I am a reliable Assistant experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Babysitter
Personal Assistant
Assistant Camp Manager
Ikonibo Limited
01.2021 - 08.2024
- Assist in maintaining effective communication with clients, addressing any concerns, and ensuring client satisfaction.
- Streamlined camp operations by effectively managing staff schedules and ensuring compliance with company policies, procedures, and safety standards.
- Collaborate with Camp boss to implement and enforce safety by conducting regular risk assessments and enforcing strict safety guidelines.
- Ensured smooth functioning of daily camp activities through effective communication with staff, clients, and the camp boss
- - Collaborate with the Camp Boss to coordinate and supervise catering, housekeeping, laundry, and maintenance services.
- Help manage camp facilities, including accommodation, dining areas, recreational spaces, and other amenities
- Developed strong relationships with clients, resulting in increased customer loyalty and repeat business.
Customer Service Representative
VGC PORA
08.2021 - 09.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Made calls to loyal clients to give out important information concerning payment plans and due dates.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Senior Secondary School At Ifako International Sch
Lagos Nigeria01.2019
Skills
- Client Relations
- Call Screening
- Customer Needs Assessment
- Training Staff
- Customer Service
- Call Center Customer Service
- Patience Maintenance
- Feedback Acceptance
- Decision Making
- Organizational Skills
- Staff Supervision
- Leadership Abilities
- Crisis Management
- Volunteer Management
- Menu Planning
- Foodservice Management
Timeline
Customer Service Representative
VGC PORA
08.2021 - 09.2021
Assistant Camp Manager
Ikonibo Limited
01.2021 - 08.2024
High School Diploma -
Senior Secondary School At Ifako International Sch
Babysitter
Personal Assistant
Hobbies
- Cooking
- Painting
- Candle making
- Swimming
- Listening to music
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