Amanda Bernstein

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• Served as an advocate for residents within the broader community, fostering positive relationships with local organizations and service providers.
• Improved resident outcomes by implementing structured daily routines and goal-setting exercises.
• Promoted a culture of accountability by regularly reviewing resident adherence to program requirements and addressing any issues promptly.
• Facilitated open communication among residents through weekly house meetings, fostering a supportive community atmosphere.
• Successfully managed conflict resolution among residents, maintaining a peaceful and harmonious living environment.
• Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
• Performed random and scheduled UA of clients as well as nightly breathalyzing.
• Dispensing and managing of daily controlled medications to multiple clients.
• Assessed and coordinated mental health crisis's and outcomes to further resolve or treat different cases.

• Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
• Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
• Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
• Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
• Managed inventory of medical supplies to maintain adequate stock levels while minimizing waste.
• Trained new hires on clinic protocols, ensuring consistent quality of care across the veterinary team.
• Filed daily progress records, surgery logs, x-ray logs, and routine records.
• Trained and mentored other RVT staff.
• Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Implemented tailored treatment plans based on individual patient needs, resulting in improved health conditions over time.
• Assured regulatory compliance by adhering to strict sanitation protocols and maintaining up-to-date licensure.
• Streamlined clinic operations by organizing supplies and maintaining clean treatment areas, fostering a safe and efficient workspace.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.