AMANDA BENEKE
YELLOWHEAD COUNTY ,ALBERTA
Summary
Versatile and results-driven professional with a proven track records, adept in heavy equipment operation and fostering strong client relationships. Excelled in enhancing client satisfaction and efficiently managing road construction projects, demonstrating exceptional adaptability and critical thinking. Renowned for safety compliance and motivational skills, consistently exceeding project and sales targets.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Skid Steer Operator
S&A SEXSMITH CONTRACTING
01.2021 - Current
- Provided valuable input during project planning phases to ensure optimal utilization of skid steer equipment capabilities.
- Completed projects in a timely manner with precise execution of excavation, grading, and leveling tasks.
- Maintained optimal skid steer performance by conducting regular inspections and addressing necessary repairs.
- Contributed to a clean work environment by promptly removing debris from construction sites.
- Snow Removal, Lot Maintenance
- Removed debris such as brush and stumps to clear work areas.
ROCK TRUCK DRIVER / LABOURER
NORTHERN ROAD BUILDERS
04.2021 - 10.2023
- Increased efficiency by operating rock truck in various weather conditions and terrains.
- Assisted with site preparation tasks when needed, showcasing flexibility and commitment to overall project success.
- Minimized downtime due to equipment issues by promptly reporting malfunctions and assisting with repairs when needed.
- Upheld strict safety standards during operation, resulting in zero accidents or injuries while on duty.
- Daily maintenance and Greasing.
- Participated in daily toolbox talks to discuss safety concerns, updates on project status, and potential challenges that may arise during the day''s operations.
- Optimized payload capacity utilization through careful loading techniques, maximizing each haul''s efficiency without compromising safety.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
SALES TEAM ACCOUNT MANAGER
CPS FILTRATION
03.2014 - 08.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
INSIDE SALES
DNOW
09.2008 - 02.2012
- Trained new team members on company products, services, and best practices for inside sales success.
- Increased sales revenue by developing and implementing effective inside sales strategies.
- Coordinated closely with inside sales representatives on joint efforts or handoffs when necessary for efficient territory management.
- Established a reputation as a knowledgeable and resourceful inside sales representative, resulting in increased client trust and loyalty.
- Mentored new Inside Sales Advisors, providing guidance on best practices for achieving success in the role.
- Increased sales revenue by consistently meeting and exceeding monthly quotas in a fast-paced inside sales environment.
Education
High School Diploma -
PARKLAND COMPOSITE HIGHSCHOOL
Edson, AB2006
Skills
- Snow Removal
- Road Construction
- Tree Removal
- Demolition Work
- Hazard Identification
- Job Site Cleanup
- Heavy Equipment Operation
- Safe Driving Practices
- Vehicle Inspection
- Environmental awareness
- Load Management
- Attention to Detail
- Critical Thinking
- Adaptability and Flexibility
- Decision-Making
- Dependable and Cooperative
- Motivational Skills
- Positive and upbeat
- Safety Compliance
- Daily Reporting
Languages
English
Native or Bilingual
HOBBIES
My family and i are avid outdoors people. We spend 85% of our life outside at home on our quarter section of land. If were not doing one of our many hobbies. Such as Hunting, Fishing, Dirt Biking, Mud Truck Racing, Camping. Than were working on beautifying our home and making it into everything we ever dreamed of. Which may include falling trees, fencing, gardening, ploughing fields. We travel tp various events for Mud Truck Racing across Alberta And B.C. My children and i have recently taken up Motor Cross and are joining a circuit.
Certification
- First Aid
- Whimis
- Fork Lift Operation
- Drug And Alcohol Testing Certification
REFERENCES
Trevor Desrosiers , Repsol Oil & Gas, Power Engineer, 780-712-9446
Phil Clark, Repsol Oil & Gas, Warehouse Manager, 780-723-1085
Brian Janish, Brian Janish Enterprises, Owner, 780-712-1610
Timeline
ROCK TRUCK DRIVER / LABOURER
NORTHERN ROAD BUILDERS
04.2021 - 10.2023
Skid Steer Operator
S&A SEXSMITH CONTRACTING
01.2021 - Current
SALES TEAM ACCOUNT MANAGER
CPS FILTRATION
03.2014 - 08.2020
INSIDE SALES
DNOW
09.2008 - 02.2012
High School Diploma -
PARKLAND COMPOSITE HIGHSCHOOL
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