Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Amanda Beharry

Toronto

Summary

Dynamic Store Administrator with extensive experience at Hudson's Bay Fairview, excelling in operations management and customer service. Proven track record in enhancing inventory processes and boosting team productivity through effective training and mentoring. Skilled in data entry and problem-solving, consistently achieving operational efficiency and fostering a positive work environment.

Overview

31
31
years of professional experience

Work History

System's Coordinator/Store Administrator

Hudson's Bay Company, HBC
01.2006 - 06.2025

System's Coordinator/Store Administrator

  • Heavily involved in the inventory process, from receiving to stock taking and investigating missing merchandise
  • Updated records accurately to enhance operational efficiency
  • Managed project timelines for successful completions
  • Ensuring deadlines were adhered to
  • Assisted with recruitment and interview process
  • Trained team members with new processes and applications
  • Boosted team morale and productivity by organizing company events
  • In charge of ordering store supplies
  • Assisted with the Dock to Floor Process
  • Assisted with pricing, transfers and Return to Vendors (RTV)

Cash Office

  • Daily cash counts and balancing of deposits and enter into reconciliation system, and sending deposits via Brinks
  • Investigated overages and shortages

Department Head of Lingerie

Hudson's Bay Company, HBC
10.1998 - 01.2006
  • Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
  • Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
  • Mentored junior team members, providing guidance and support to foster professional growth and success.
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Coordinated and Scheduled employees for their shifts

Department Head of Toys

Hudson's Bay Company, HBC
09.1996 - 09.1998
  • Engage and interact with customers and generates sales by determining customers' needs.
  • Demonstrates high energy and looks to provide solutions to customers
  • Maintain floor standards, including replenishment and presentation, as well as general appearance and cleanliness of the department
  • Oversees day to day operations of the department
  • Train and develop departments associates in customer service, product knowledge and merchandising
  • Ensure merchandise is stocked, displayed and priced appropriately
  • Monitor inventory levels to ensure timely replenishment

Sales Associate

Hudson's Bay Company, HBC
09.1994 - 08.1996
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Georges Vanier Secondary School
North York
06.1992

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • Document management
  • Recordkeeping
  • Process improvement
  • Project Support
  • Operations management
  • Problem-solving
  • Adaptability and flexibility
  • Coaching and mentoring

Accomplishments

  • Received Support Award in 2022 (for Assisting with inventory and helping associates with their daily tasks)
  • Received Great Award in 2019 (System expert for HBC, Vital part of inventory and a great support to ensure the inventory was organized in advance and smooth each and every night. Recognized for supporting both internal and external customers and the go to person for technology in the store
  • Nominated multiple times throughout the 31 years of service for employee of the month

Languages

English
Native or Bilingual

Timeline

System's Coordinator/Store Administrator

Hudson's Bay Company, HBC
01.2006 - 06.2025

Department Head of Lingerie

Hudson's Bay Company, HBC
10.1998 - 01.2006

Department Head of Toys

Hudson's Bay Company, HBC
09.1996 - 09.1998

Sales Associate

Hudson's Bay Company, HBC
09.1994 - 08.1996

High School Diploma -

Georges Vanier Secondary School
Amanda Beharry