Amanda Bechamp
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
6
6
years of professional experience
Work History
Medical Laboratory Technician
Dynacare Laboratory And Health Services Centre
05.2023 - Current
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Met, greeted, and encouraged feedback from customers.
Supervisor
Starbucks
03.2021 - 11.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, and resolved issues.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Supervisor
Five Guys
10.2017 - 03.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
No Degree - Hotel And Restaurant Management
Algonquin College
Ottawa, ONCertificate of Technical Studies - Medical Laboratory Assistant
Algonquin Career Academy
Ottawa, ON04.2023
Skills
- Customer Service Standards
- Reading Comprehension
- Adaptive and Creative
- Staff Training
- Team Player
- Solving Customer Concerns
- Customer Relationship Management
Languages
English
Native or Bilingual
French
Professional Working
Travel
I enjoy travelling to new countries. I exploring new places and learning about different cultures.
Timeline
Medical Laboratory Technician
Dynacare Laboratory And Health Services Centre
05.2023 - Current
Supervisor
Starbucks
03.2021 - 11.2022
Supervisor
Five Guys
10.2017 - 03.2021
No Degree - Hotel And Restaurant Management
Algonquin College
Certificate of Technical Studies - Medical Laboratory Assistant
Algonquin Career Academy
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