Amanda Bagan (Maiden: Araki-Young)
Vancouver,BC
Summary
Professional business leader prepared for challenges of Senior Manager role. Combines deep understanding of business operations with commitment to driving team success and achieving significant results. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills.
Overview
7
7
years of professional experience
Work History
Senior Manager, Retail Integration - Risk
Aritzia Head Office
07.2024 - Current
- Provided strong leadership to enhance team productivity and morale.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
Manager, Retail Integration - Risk
Aritzia Head Office
09.2023 - 07.2024
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Manager, ERM Integration
Aritzia Head Office
06.2022 - 09.2023
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Senior Analyst, ERM Integration
Aritzia Head Office
01.2021 - 06.2022
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Generated standard and custom reports to provide insights into business performance.
- Designed and developed data pipelines to acquire, clean and process data.
Distribution Supervisor
Aritzia DC
08.2019 - 01.2021
- Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
- Managed a team of warehouse employees, ensuring proper training and adherence to safety protocols.
- Coordinated inbound shipments from suppliers to maintain adequate inventory levels without overstocking products.
Operations Manager
Amazon
06.2017 - 08.2019
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Bachelor of Commerce - Majoring in Operations Management
University of Calgary
Calgary, AB06-2016
Skills
- Strategic Planning
- Cross-Functional Collaboration
- Operations Management
- Training and Development
- Decision-Making
- Performance reviewing
Languages
English
Interests
- Staying fit and being active! Whether it's a 5 day overnight hike and rock climb in the Dolomites, a 250km bike for the Ride to Conquer Cancer, a 6 day hike through Cinque Terre, a group sport or just a weekend walk with a friend
- Reading fiction and adventure novels
- Social gatherings, get togethers and family outings
Timeline
Senior Manager, Retail Integration - Risk
Aritzia Head Office
07.2024 - Current
Manager, Retail Integration - Risk
Aritzia Head Office
09.2023 - 07.2024
Manager, ERM Integration
Aritzia Head Office
06.2022 - 09.2023
Senior Analyst, ERM Integration
Aritzia Head Office
01.2021 - 06.2022
Distribution Supervisor
Aritzia DC
08.2019 - 01.2021
Operations Manager
Amazon
06.2017 - 08.2019
Bachelor of Commerce - Majoring in Operations Management
University of Calgary
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