Amanda Armstrong

• Positioned and towed aircraft from remote locations of airport to designated areas for operation.
• Stocked aircraft cabins with necessary equipment and supplies.
• Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
• Participated in ongoing training programs, staying current with industry best practices for ground handling operations.
• Upheld company reputation through professional appearance and behavior when interacting with passengers and clients.

• Ensured timely delivery of baggage to passengers, prioritizing speed and accuracy.
• Collaborated with team members to complete tasks efficiently, resulting in quicker aircraft turnarounds.
• Assisted passengers requiring special assistance, providing compassionate care while maintaining punctuality.
• Participated in ongoing training programs, staying current with industry best practices for ground handling operations.
• Transferred luggage from aircraft to collection areas safely using appropriate equipment.
• Operated equipment while observing standard safety procedures.
• Upheld company reputation through professional appearance and behavior when interacting with passengers and clients.

• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.
• Maintain the cleanliness of the shop
• Booking and scheduling clients

-Same as previous responsibilities.

- Help maintain the cleanliness of the shop.

- Booking and scheduling of clients

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases and locate items.
• Stocked, tagged and displayed merchandise as required.

• Observed safety regulations on job sites to minimize accidents.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Followed instructions and safety protocols while operating machinery and equipment.
• Operated veneer dryer
• Manually offloaded veneer into proper bins with proper accuracy
• Maintained a clean workspace to reduce accidents.