Amanda Anding
Temecula
Summary
Efficient shift supervisor with 3 years of experience leading at starbucks, as well as an additional 2 years of being a strong barista and fellow trainer. I lead my team with a strong sense of togetherness and determination to accomplish business needs. I am seeking a full-time position that matches with my core values of teamwork, positivity, and community within my customers and the team itself.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
12.2017 - Current
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Delegated tasks and responsibilities to partners in order to meet store performance expectations.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for fellow supervisor and communicated regularly on goals and progress.
Team Member
Chick-fil-A
04.2016 - 10.2017
- Worked in a team setting to create a positive environment for our customers and for my peers.
- Knowledge in cash handling and order taking.
- Maintain cleanliness throughout restaurant, including lobby tidiness and back of house.
- Prepare and serve orders in an orderly fashion.
- Stock and prepare work areas.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Temecula Valley High School
Temecula, CA06.2013
Skills
- Cash Handling Expertise
- Conflict Resolution Techniques
- Motivational Leadership
- Preparing for Business Needs and Following Through Active Plans
Timeline
Shift Supervisor
Starbucks
12.2017 - Current
Team Member
Chick-fil-A
04.2016 - 10.2017
High School Diploma -
Temecula Valley High School
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