AMANDA AGUILAR
HUNTINGTON BEACH
Summary
Energetic and ambitious individual with a mature and responsible approach to every task and situation. Over 4 years of experience in sales and customer service. Excels in collaborating with others to achieve objectives within specified timeframes, while delivering exceptional customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Development Representative
LastPass
06.2022 - Current
- Making a minimum of 50 calls and emails daily
- Self prospecting and cold calling
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Prospecting commercial and enterprise level organizations for password security
- Maintaining an up-to-date pipeline of relevant prospective opportunities.
- Book 20+ meetings per month with qualified leads in the IT services industry.
- Expanded business through effective network development, identifying new, and prospective clients.
- Used SalesForce to handle current portfolio and prospective leads.
- Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
Loan Consultant Associate
Better Mortgage
10.2020 - 03.2022
- Assist clients with filling out applications for a refinance loan
- Making a minimum of 40 dials per day
- Contact clients on behalf of their loan consultant to verify information, discuss rate options available and how to navigate our website
- Assisted clients in securing loans by providing personalized guidance and identifying suitable products.
- Handled paperwork and moved between customers and lending institutions to smoothly resolve any concerns.
- Conducted comprehensive financial analyses to determine borrower eligibility for various loan programs.
- Interviewed prospective customers to discuss financial goals and means surrounding refinance loans.
- Compiled documentation necessary to successfully fund over 30 loans per month.
- Educated customers about refinance loan options, benefits and restrictions.
Sales Development Representative
Houzz
09.2019 - 09.2020
- Execute established daily cadence of prospecting and conversations to qualify leads and create new sales qualified opportunities
- Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Drive new opportunities through various prospecting activities with a focus on phone calls
- Maintain an average 125 dials per day
- Finding leads/opportunities through social media
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
Server
WoodRanch BBQ & Grill
01.2016 - 06.2020
- STARTED AS A HOST, MOVED TO FOOD RUNNING AND ENDED WITH SERVING FOR 3 YEARS
- TAKE ORDERS OVER THE PHONE
- PREP THE KITCHEN WHEN OPENING THE RESTAURANT BY SANITIZING APPLIANCES AND ORGANIZING THE KITCHEN
- GOING THE EXTRA MILE TO MAKE SURE CUSTOMERS ARE SATISFIED WITH THEIR IN-HOUSE EXPERIENCE
- SERVING LARGE PARTIES ON MY OWN AND/OR WITH COLLEAGUES
- WORKING WITH THE BACK HOUSE KITCHEN MANAGER TO MAKE SURE FOOD WAS UP TO STANDARD
- ANSWER PHONE CALLS FOR RESERVATIONS
- DELIVER/CATER TO PRIVATE PARTIES
- DESCRIBE MENU ITEMS TO CUSTOMERS OR SUGGEST PRODUCTS THAT MIGHT APPEAL TO THEM
- EDUCATE CUSTOMERS ABOUT INGREDIENTS IN OUR FOOD, INCASE OF ALLERGIES
Sales Associate
Steve Madden
10.2015 - 08.2016
- RECEIVED AND PROCESSED CUSTOMER PAYMENTS
- ASSIST CUSTOMERS WITH PURCHASES BY PROVIDING EXCELLENT CUSTOMER SERVICE THROUGH PERSONAL TESTIMONY
- TAKE CUSTOMER ONLINE ORDERS AND CONVEY THEM TO OTHER EMPLOYEES FOR PREPARATION
- CLEAN AND SANITIZE WORK AREAS
- HANDLE SHIPMENT ORDERS
- ORGANIZE THE STOCK ROOM IN ALPHABETICAL ORDER ACCORDING TO THE NAME OF THE SHOE
Sales Associate
Victoria's Secret
09.2013 - 08.2015
- CONSULTED WITH CUSTOMERS TO DETERMINE NEEDS, ASSESS PERSONAL STYLE, AND FIND BEST-FIT ITEMS
- CUSTOMER SALES LEAD
- DELIVER EXCELLENT CUSTOMER SERVICE WITH FLOOR SALES AND ASSIST CUSTOMERS WITH PURCHASES
- PROACTIVELY ENGAGES WITH CUSTOMERS, READ CUES AND RESPONDS EFFECTIVELY
- WORKED IN THE STOCK ROOM HANDLING MERCHANDISE ORDERS
- CREATED ROOM DISPLAYS
- HANDLED THE REGISTER, EDUCATING CUSTOMERS ABOUT VS CREDIT CARDS
Education
FASHION MERCHANDISE
SADDLEBACK COMMUNITY COLLEGE
02.2025
HIGH SCHOOL DIPLOMA -
SAN JUAN HILLS HIGH SCHOOL
06.2013
Skills
- Microsoft/ Excel/ Powerpoint
- Good time management skills
- Computer skills
- Active listening
- Salesforce
- Outreach experience
- Strong objective handling skills
- Leads prospecting
- Mortgage Licensed
- Goal-oriented mindset
- Cold calling
Certification
NMLS Mortgage License
ID #2050992
Timeline
Business Development Representative
LastPass
06.2022 - Current
Loan Consultant Associate
Better Mortgage
10.2020 - 03.2022
Sales Development Representative
Houzz
09.2019 - 09.2020
Server
WoodRanch BBQ & Grill
01.2016 - 06.2020
Sales Associate
Steve Madden
10.2015 - 08.2016
Sales Associate
Victoria's Secret
09.2013 - 08.2015
HIGH SCHOOL DIPLOMA -
SAN JUAN HILLS HIGH SCHOOL
FASHION MERCHANDISE
SADDLEBACK COMMUNITY COLLEGE
Similar Profiles
Alan CifuentesAlan Cifuentes
Support Specialist Tier 1 Lastpass at LastPassSupport Specialist Tier 1 Lastpass at LastPass
Scott BlasingScott Blasing
Senior Security Operations Engineer at LastPassSenior Security Operations Engineer at LastPass
Zsak KrisztianZsak Krisztian
IT Support L1-L2 (as contractor) at LastPass US LPIT Support L1-L2 (as contractor) at LastPass US LP