Amanda Adams
Fredericton,NB
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Excel at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing business needs.
Overview
14
14
years of professional experience
Work History
Inventory Operations Manager
Yard Gear Sale and Service Inc.
03.2025 - Current
- Optimized space utilization, implementing storage and sales solutions and using efficient picking processes.
- Utilized lean principles to identify areas of waste in the supply chain, implementing improvements that reduced overall operating expenses.
Admissions Clerk
Horizon Health Network
11.2024 - 03.2025
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Reduced wait times for applicants by expediting the review process through effective multitasking and time management skills.
- Provided personalized attention to each applicant by conducting thorough interviews and addressing unique concerns or questions.
Building Manager
Colpitts Developments
04.2020 - 11.2024
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Collected rent, deposits and payments from tenants.
- Managed over 200 apartments, townhouses, garden homes and storage units.
Personal Support Worker
Eden's Garden Special Care Home
02.2019 - 05.2020
- Assisted clients with full care for daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Server
The Boathouse Cafe
01.2019 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and managed cash and payment needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bakery Worker
Moxon's Country Pumpkin
05.2019 - 10.2019
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Customer Service Representative
Home Depot
02.2017 - 09.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls ands in person complaints efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Short Order Cook
Sodexo Food Service
04.2013 - 08.2017
- Kept kitchen up to code for health and safety inspections.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Supervisor
Greco Pizza
05.2011 - 10.2015
- Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cleaner Supervisor
Skyline Building Management
02.2013 - 12.2013
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
Education
High School Diploma -
Leo Hayes High School
Fredericton, NB06-2012
Skills
- Demand forecasting
- Budget planning
- Stock control
- Paperwork reviewing
- Critical thinking
- Team leadership
- Verbal and written communication
- Decision-making
- Initiative and Self-motivation
- Customer service and support
- Property management
- Confidentiality
- Sales experience
- Client relations
- Marketing
Languages
English
Native or Bilingual
Timeline
Inventory Operations Manager
Yard Gear Sale and Service Inc.
03.2025 - Current
Admissions Clerk
Horizon Health Network
11.2024 - 03.2025
Building Manager
Colpitts Developments
04.2020 - 11.2024
Bakery Worker
Moxon's Country Pumpkin
05.2019 - 10.2019
Personal Support Worker
Eden's Garden Special Care Home
02.2019 - 05.2020
Server
The Boathouse Cafe
01.2019 - 11.2019
Customer Service Representative
Home Depot
02.2017 - 09.2018
Short Order Cook
Sodexo Food Service
04.2013 - 08.2017
Cleaner Supervisor
Skyline Building Management
02.2013 - 12.2013
Supervisor
Greco Pizza
05.2011 - 10.2015
High School Diploma -
Leo Hayes High School
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