Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanbir Sandhu

Winnipeg,Manitoba

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

11
11
years of professional experience

Work History

Pre-Production Clerk-1

Lifetouch Canada
07.2021 - Current
  • Validated and inspected approximately 10,000 photos per hour for the Canadian and American customers.
  • Investigated jobs with errors by communicating with different operators throughout Canada and USA to ensure it proceeds to production in a timely manner.
  • Trained over 15+ current and new hires on different user interface to ensure everyone is cross- trained.
  • Experience with receiving raw images from the photographers and performing data entry(Associated with bar scanners and label printers).
  • Communicated and solved any work issues with team members using Teams.

Sales Associate

Walmart Canada
11.2017 - 12.2022


  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Answered customer questions about products and services, helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Manager/CEO

Tuscan Cafe
03.2013 - 04.2017
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Launched quality assurance practices for each phase of development.

Education

Masters in Computer Science -

Lovely Professional University
Jalandhar, India
06.2009

Bachelor in Economics -

Guru Nanak Dev University
Amritsar, India
05.2007

Skills

  • Organized
  • Adaptable
  • Problem Solving
  • Muti-tasking
  • Teamwork
  • Quality Control
  • Customer Satisfaction
  • Administrative Tasks
  • Cash Handling
  • Quality Management

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Pre-Production Clerk-1

Lifetouch Canada
07.2021 - Current

Sales Associate

Walmart Canada
11.2017 - 12.2022

Manager/CEO

Tuscan Cafe
03.2013 - 04.2017

Masters in Computer Science -

Lovely Professional University

Bachelor in Economics -

Guru Nanak Dev University
Amanbir Sandhu