Amanat Kaur
Mississauga,ON
Summary
Driven and detail-oriented professional with experience at First Service Residential, adept in staff supervision and POS system operation. Demonstrated commitment through training staff, enhancing customer service, and efficiently resolving complaints, leading to repeat business and positive reviews.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Rikki Tikki , Indian Restaurant
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Front Desk Supervisor
First Service Residential
03.2023 - Current
- Maintaining key log and taking ownership of all keys and fob .
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Resolved guest complaints with tact and diplomacy.
- Monitoring surveillance cameras and reporting incidents .
Education
Associate of Arts -
Punjab University
Punjab 09.2022
Diploma in Hospitality : Hotel in Resort Mangement -
Fanshawe College
Toronto09.2024
Skills
- Loyal and trustworthy
- Passionate and committed
- Detail oriented and attentive
- Disciplined and focused
- Commercially aware
- Staff Supervision
- POS System Operation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Security Guard License , Ontario
- Smart Serve
- WHMIS
- AODA
Timeline
Front Desk Supervisor
First Service Residential
03.2023 - Current
Server
Rikki Tikki , Indian Restaurant
01.2023 - Current
Associate of Arts -
Punjab University
Diploma in Hospitality : Hotel in Resort Mangement -
Fanshawe College
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