AMANAT CHEEMA
Airdrie,Canada
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Michael Kors
Calgary, Canada
11.2023 - 10.2024
- Evaluated employee performance and provided regular feedback to ensure goals and objectives were met
- Provided leadership, guidance, and support to the sales team, including coaching, training, and performance management
- Drive sales performance by setting and achieving sales targets, monitoring KPIs, and implementing strategies to maximize sales and profitability
- Maintain a high level of customer service standards, ensuring that customers receive an exceptional shopping experience
- Developed and implemented sales strategies to increase customer base
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks
- Processed cash, credit and check transactions with POS system and cash register
- Responded to customer inquiries and delivered appropriate information after carefully researching issues
- Established clear expectations for quality control processes among staff members
Sales Associate
Michael Kors
Richmond, British Columbia
12.2020 - 10.2023
- Developed in-depth knowledge of Michael Kors products, including accessories, clothing, and seasonal collections, to effectively assist customers in their selections
- Processed returns, exchanges, and refunds in accordance with store policy
- Collaborated with colleagues to ensure efficient workflow and customer service
- Assisted in the training and onboarding of new employees
- Monitored store security and enforced loss prevention policies
- Assisted customers with product selection, sizing and styling
Office Assistant
A1 Doors
Surrey, British Columbia
06.2019 - 12.2020
- Greeted visitors, determined their needs and directed them to the appropriate personnel
- Provided administrative support to multiple departments as needed
- Performed data entry tasks into various computer systems accurately and efficiently
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times
- Greeted visitors in a professional manner and provided assistance when necessary
Education
Diploma - Associates of Arts
Coquitlam College
Coquitlam12.2022
Skills
- Adaptability
- Ability to Multitask
- Customer Service
- Communication Skills
- Leadership and Teamwork
- Sales Coaching
- Sales Analysis
Timeline
Sales Supervisor
Michael Kors
11.2023 - 10.2024
Sales Associate
Michael Kors
12.2020 - 10.2023
Office Assistant
A1 Doors
06.2019 - 12.2020
Diploma - Associates of Arts
Coquitlam College