Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amana Jahan Tasnim

2728 Fairview Cres, Prince George,BC

Summary

Professional with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Early Childhood Educator Assistant

Fingerprints Daycare
05.2025 - Current
  • Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
  • Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
  • Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
  • Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.

Customer Service Technician

U-haul Moving And Storage
02.2025 - 04.2025
  • Delivered exceptional customer service through clear communication and empathy during challenging situations.
  • Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions.
  • Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
  • Enhanced customer experience with personalized assistance and product recommendations.

Volunteer

Ice Oval Society
01.2025 - 03.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Prepared Foods Team Member

Disco Cheetah
02.2024 - 08.2024
  • Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.

Education

Computer Science And Mathematics

College of The New Caledonia
Prince George, BC
01-2027

Skills

  • Health and hygiene
  • Classroom organization
  • Age-appropriate activities
  • Emotional support
  • Telecommunications equipment
  • Installations and repairs
  • Documentation and reporting
  • Customer service
  • Organizational growth
  • Food handling safety
  • Food preparation
  • Work ethic and integrity

Certification

● Responsible Adult Certification — YMCA BC, 2025
● FOODSAFE Level 1 Certificate – BC Approved, 2025
● Emergency First Aid & CPR Level C – Lifesavers First Aid Training, 2025
● WHMIS (Workplace Hazardous Materials Information System)—2025

Languages

English
Bengali
Hindi
Punjabi

Timeline

Early Childhood Educator Assistant

Fingerprints Daycare
05.2025 - Current

Customer Service Technician

U-haul Moving And Storage
02.2025 - 04.2025

Volunteer

Ice Oval Society
01.2025 - 03.2025

Prepared Foods Team Member

Disco Cheetah
02.2024 - 08.2024

Computer Science And Mathematics

College of The New Caledonia

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Amana Jahan Tasnim