Amanda Bullock
Sioux Lookout,ON
Summary
I am a reliable employee, seeking a position within your company. I have excellent communication skills and good judgment. I'm an experienced manager/People person with over 10+ years of experience in Customer service and The Food & Beverage industry. Excellent reputation for resolving problems and improving customer satisfaction. Lastly I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Clerk/Typist
Meno Ya Win
07.2022 - 07.2024
- Improved document organization by efficiently managing electronic and paper filing systems.
- Boosted customer satisfaction with prompt and accurate responses to inquiries via phone and email.
- Contributed to cost savings initiatives by monitoring office supply inventory levels and ordering necessary items at competitive prices.
- Streamlined communication channels within the office by updating contact lists and distributing internal memos effectively.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Supported team members by promptly completing typing tasks, contributing to overall project success.
- Received recognition for consistently meeting and exceeding performance expectations, demonstrating strong commitment to excellence in all tasks undertaken.
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Facilitated teamwork within the office environment by actively participating in group discussions, offering assistance when needed, and sharing knowledge of best practices.
- Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
- Expedited report generation by meticulously proofreading and editing documents before submission.
Professional Residential Cleaner
Self-employed
04.2018 - 06.2022
- Demonstrated flexibility and adaptability when accommodating unique client requests or last-minute scheduling changes.
- Developed strong relationships with clients, resulting in repeat business and referrals for new customers.
- Reduced allergens and improved indoor air quality through regular dusting and vacuuming tasks.
- Assisted clients in decluttering their living spaces, creating more functional environments for daily activities.
- Provided exceptional laundry care, including washing, drying, folding, ironing, and organizing clothing items for clients.
- Enhanced customer satisfaction by providing thorough and efficient cleaning services to residential clients.
- Maintained a clean and organized appearance for client homes, ensuring maximum comfort and ease of use.
Wine and Beer Store Manager
Fresh Market Foods
01.2016 - 03.2018
- Received and processed stock into inventory management system
- Oversaw daily operations to ensure high levels of productivity
- Demonstrated respect, friendliness and willingness to help wherever needed
- Completed minor preventative maintenance and mechanical repairs on equipment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Resolved problems, improved operations and provided exceptional service
- Maintained energy and enthusiasm in fast-paced environment.
Manager
McDonald's
06.2011 - 12.2015
- Established and updated work schedules to account for changing staff levels and expected workloads
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Onboarded new employees, including training, mentoring and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results
- Approved regular payroll submissions for employees
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Applied customer feedback to develop process improvements and support long-term business needs.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Sturgeon Composite High School
Sturgeon, AB06.2006
Skills
- Excellent customer service skills
- Efficient in completing tasks
- Quick learner
- Organizational abilities
- File Management
- Scheduling appointments
- Initiative-taking
- Accurate data entry
- Teamwork and Collaboration
- Time Management
Languages
English
Full Professional
Timeline
Clerk/Typist
Meno Ya Win
07.2022 - 07.2024
Professional Residential Cleaner
Self-employed
04.2018 - 06.2022
Wine and Beer Store Manager
Fresh Market Foods
01.2016 - 03.2018
Manager
McDonald's
06.2011 - 12.2015
High School Diploma -
Sturgeon Composite High School
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