Summary
Overview
Work History
Education
Skills
Languages
Developing Cloud based system
Timeline
Generic

Aman Zeresenai

Toronto

Summary

Accomplished IT Manager at SABASTAR General Trading, adept in IT Asset Management and fostering team development. Spearheaded custom IT solutions, significantly enhancing operational efficiency and user satisfaction. Expert in network administration and technical troubleshooting, with a proven track record of reducing downtime and optimizing resource allocation. Successfully managed cross-functional team collaborations and vendor negotiations, driving substantial cost savings.

Overview

6
6
years of professional experience

Work History

IT Manager

SABASTAR General Trading
09.2023 - 09.2024
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.

IT Technician

Canaan Construction Group
11.2018 - 03.2020
  • Standardized installation policies to streamline efforts and shorten task completion times.
  • Led software development in multi-application, multi-server, and hosted environments.
  • Determined scope, dependencies, and milestones for development projects.
  • Mentored junior engineers on best practices, fostering a positive team environment and boosting overall productivity.
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

Education

Bachelor of Science - Computer Science

ERITREA INSTITUTE OF TECHNOLOGY
Asmara, Eritrea
07.2017

Skills

  • IT Asset Management
  • Network Administration
  • Technical Troubleshooting
  • Team Development
  • IT Procurement
  • Application support
  • Team Collaboration

Languages

English
Full Professional

Developing Cloud based system

Cloud-Based Systems Developed for Sabastar General Trading

1. Equipment Management System

The Equipment Management System is designed to streamline the management and tracking of equipment used by Sabastar General Trading. This system leverages cloud technology to provide real-time access to equipment data from anywhere, enhancing operational efficiency. Key features include:

Inventory Tracking: Real-time monitoring of equipment status, location, and availability.

Maintenance Scheduling: Automated reminders and logs for regular maintenance and repairs.

By utilizing a cloud-based approach, this system ensures data integrity, accessibility, and scalability, supporting the dynamic needs of Sabastar General Trading.

2. HR System

The HR System is tailored to manage human resources functions efficiently through a cloud-based platform. This system helps Sabastar General Trading to handle HR processes with greater ease and accuracy. Key features include:

Employee Records Management: Centralized storage of employee information, including personal details, employment history, and performance reviews.

Payroll Processing: Automated payroll calculations and disbursements, with integration for tax compliance.

Leave Management: Streamlined application and approval processes for employee leave requests.

Recruitment Tracking: Tools for managing job postings, applications, and candidate communications.

The cloud-based nature of the HR System ensures that HR data is securely stored and accessible from any location, facilitating better management of employee-related tasks and information.

3. Procurement System

The Procurement System is designed to enhance the procurement processes for Sabastar General Trading, utilizing cloud technology to offer a comprehensive and efficient solution. Key features include:

Supplier Management: Centralized database for managing supplier information, including contact details and performance metrics.

Purchase Order Management: Automated creation, approval, and tracking of purchase orders to streamline procurement workflows.

Inventory Management: Real-time updates on inventory levels and automatic reorder notifications to prevent stockouts.

Cost Tracking and Reporting: Detailed insights into procurement costs and trends for better budget management.

By leveraging cloud technology, the Procurement System provides real-time visibility and control over procurement activities, ensuring that Sabastar General Trading can efficiently manage its supply chain and procurement operations.

These cloud-based systems collectively enhance the efficiency, accessibility, and scalability of Sabastar General Trading's operations, supporting the company's growth and operational excellence.

Timeline

IT Manager

SABASTAR General Trading
09.2023 - 09.2024

IT Technician

Canaan Construction Group
11.2018 - 03.2020

Bachelor of Science - Computer Science

ERITREA INSTITUTE OF TECHNOLOGY
Aman Zeresenai