Aman Sidhu
Fremont
Summary
Results-oriented operations manager with proven expertise in multi-store management and team development. Successfully drove over $200,000 in monthly sales across three retail locations while enhancing customer satisfaction and employee morale. Strong problem-solving skills utilized to resolve customer issues efficiently, fostering loyalty and a positive work environment. Committed to operational excellence through effective training and development initiatives.
Overview
7
7
years of professional experience
Work History
Store Manager/ Operations Manager
Town & Country Liquor
San Leandro
01.2019 - Current
- Oversaw daily operations for three retail locations, generating approximately $200,000+ in monthly sales.
- Managed, trained, scheduled, and supervised 15+ employees, promoting teamwork, accountability, and strong team bonding
- Worked 12+ hour days to ensure operational excellence, staff coverage, and consistent customer service.
- Delivered high-level customer support, resolving issues efficiently to maintain strong customer satisfaction, and loyalty.
- Managed inventory, cash handling, vendor relations, and compliance with accuracy and precision.
- Led by example through punctuality, reliability, and hands-on leadership in a fast-paced environment.
- Supported sustained profitability through effective staff management and operational decision-making.
Education
Bachelor of Science - Business Entrepreneurship
San Jose State University
San Jose, California, CA05-2022
Skills
- Customer relationship management
- Multi-store operations management
- Leadership and employee development
- Revenue and performance management
- Customer support and satisfaction
- Strong communication skills
- Teamwork and team building
- Time management and reliability
- Problem solving and decision making
Timeline
Store Manager/ Operations Manager
Town & Country Liquor
01.2019 - Current
Bachelor of Science - Business Entrepreneurship
San Jose State University