Summary
Overview
Work History
Education
Skills
Reference
Certification
Availability
Work Availability
Quote
Timeline
BusinessDevelopmentManager
Aman Raturi

Aman Raturi

Scarborough,ON

Summary

Reliable, excellent sales associate with a passion for creating relationships and outstanding customer service skills. Committed to embracing clients and offering thorough services. Comprehensive knowledge of merchandising strategies and sales tactics.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

LCBO
Waterloo, ON
10.2021 - 08.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered around 15 store calls daily and replied to every email of customers.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Sales Associate

Bata Shoes
Delhi, ON
10.2020 - 07.2021
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Maintained records related to sales, returns and inventory availability.
  • Trained more than 10 new hires in company processes, product knowledge, customer service and selling techniques.
  • Drives sales through customer engagement, suggestive selling, and knowledge exchange of the products and increases sales by 15%.

Education

BBA - International Business Management

Seneca College of Applied Arts And Technology
North York, ON
12.2022

Skills

  • Building Customer Relationships and Loyalty
  • Order and Refund Processing
  • Upselling Products and Services
  • POS Systems and Ordering Platforms
  • Microsoft Excel
  • Data Entry and Maintenance
  • Efficient and Detail-Oriented
  • Issue and Complaint Resolution
  • Teamwork and Collaboration
  • Strong Communication and Interpersonal Skills

Reference

Jennifer Beattie

Store Manager, LCBO 571 King St N, Waterloo, ON N2L 5Z7

Contact: (519) 884 8511


Certification

  • Microsoft Office suite
  • Smart serve license
  • Digital marketing Certificate

Availability

Monday and Tuesday (All day)

Friday, Saturday and Sunday (All day)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

When God blesses you financially, don't raise your standard of living. Raise your standard of GIVING.
Mike Batterson

Timeline

Customer Service Representative

LCBO
10.2021 - 08.2022

Sales Associate

Bata Shoes
10.2020 - 07.2021

BBA - International Business Management

Seneca College of Applied Arts And Technology

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Aman Raturi