Aman Nagauri
Brampton,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Accounting Administrative Assistant
ISLANDERS EXPRESS
2021.08 - Current
- Operating quick books for invoices and payrolls
- Perform bookkeeping for all financial transactions, reconcile and balance all accounts, present financial statements manage inventory
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
Customer Service Representative (Tracing)
True North Freight
2019.07 - 2021.07
- Track and trace all the shipments, update the customers by emails
- Confirm departure, arrival, customs clearance, PODs as specified by customer standard operating procedures
- Performed other clerical duties such as answering the Phone, data entry like enter confirmation in the system & follow-ups.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Investment Advisor in stock market
Angel Broking Stock Exchange
2011.04 - 2017.04
- Read multiple press sources each day to determine stock fluctuations
- Traded via Multiple electronic trading websites
- Analyzed markets and stocks and tracked stock fluctuations
- Reviewing client accounts and plans on a regular basis to understand if economic changes, situational concerns, or financial performance necessitate changes in their plan
- Financial data received from clients to develop strategies for meeting clients' financial goals
- Preparing or interpreting financial document summaries, investment performance reports and income projection for clients
- Experience with such a software of (NSE, BSE) for trading.
Education
Bachelor of Arts -
Punjab University
Medical Office Assistant Diploma -
Trios College
Brampton, ON08.2019
Skills
- Bank Reconciliation
- Data inputting
- Invoice Processing
- Accounting Software Proficiency
- Budget Preparation
- Multitasking and Time Management
Certification
CPR Certified; Level 1, 2019
Languages
English
Hindi
Punjabi
Greek
Timeline
Accounting Administrative Assistant
ISLANDERS EXPRESS
2021.08 - Current
Customer Service Representative (Tracing)
True North Freight
2019.07 - 2021.07
Investment Advisor in stock market
Angel Broking Stock Exchange
2011.04 - 2017.04
Bachelor of Arts -
Punjab University
Medical Office Assistant Diploma -
Trios College
CPR Certified; Level 1, 2019
Similar Profiles
Jason GiambraJason Giambra
Account Executive, Ticket Sales at Bridgeport IslandersAccount Executive, Ticket Sales at Bridgeport Islanders
Hayden JohnsonHayden Johnson
Customer Care Representative at Islanders Coastal OutfitterCustomer Care Representative at Islanders Coastal Outfitter
Nicholas WolfNicholas Wolf
Video Production Associate at New York IslandersVideo Production Associate at New York Islanders