Aman Nagauri
Brampton,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Accounting Administrative Assistant
ISLANDERS EXPRESS
08.2021 - Current
- Operating quick books for invoices and payrolls
- Perform bookkeeping for all financial transactions, reconcile and balance all accounts, present financial statements manage inventory
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
Customer Service Representative (Tracing)
True North Freight
07.2019 - 07.2021
- Track and trace all the shipments, update the customers by emails
- Confirm departure, arrival, customs clearance, PODs as specified by customer standard operating procedures
- Performed other clerical duties such as answering the Phone, data entry like enter confirmation in the system & follow-ups.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Investment Advisor in stock market
Angel Broking Stock Exchange
04.2011 - 04.2017
- Read multiple press sources each day to determine stock fluctuations
- Traded via Multiple electronic trading websites
- Analyzed markets and stocks and tracked stock fluctuations
- Reviewing client accounts and plans on a regular basis to understand if economic changes, situational concerns, or financial performance necessitate changes in their plan
- Financial data received from clients to develop strategies for meeting clients' financial goals
- Preparing or interpreting financial document summaries, investment performance reports and income projection for clients
- Experience with such a software of (NSE, BSE) for trading.
Education
Bachelor of Arts -
Punjab University
Medical Office Assistant Diploma -
Trios College
Brampton, ON08.2019
Skills
- Bank Reconciliation
- Data inputting
- Invoice Processing
- Accounting Software Proficiency
- Budget Preparation
- Multitasking and Time Management
Certification
CPR Certified; Level 1, 2019
Languages
English
Hindi
Punjabi
Greek
Timeline
Accounting Administrative Assistant
ISLANDERS EXPRESS
08.2021 - Current
Customer Service Representative (Tracing)
True North Freight
07.2019 - 07.2021
Investment Advisor in stock market
Angel Broking Stock Exchange
04.2011 - 04.2017
Bachelor of Arts -
Punjab University
Medical Office Assistant Diploma -
Trios College
CPR Certified; Level 1, 2019
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