Aman Kumar

Halifax,NS

Summary

Skills

- "Ability to create and implement engaging lesson plans that promote learning and development in children."

- "Strong observation and assessment skills, with the ability to identify and support children's individual needs."

- "Excellent problem-solving and conflict resolution skills, with the ability to remain calm and composed in challenging situations."

- "Proficient in using educational technology and software to support children's learning and development."

- "Ability to maintain accurate records and communicate effectively with parents and colleagues.

Overview

2023

years of professional experience

Certification

Work History

Call Center Representative

Concentrix

Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Cook

Juste Doner

04.2021 - 11.2022

Education

Early Childhood Education -

Canada College

Montreal, QC

11.2022

Skills

- "Proven ability to create a safe, nurturing, and engaging environment for children to learn and grow"

- "Excellent communication and interpersonal skills, with the ability to work effectively with children, parents, and colleagues"

- "Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities"

## Experience

- "Experience working with children of various ages and backgrounds, with a focus on promoting social, emotional, and cognitive development

Education and Certifications

- "Early Childhood Education diploma with a focus on child development and education"

- "Certified in First Aid and CPR, with a strong understanding of child safety and well-being protocols"

## Personal Qualities

- "Patient, kind, and compassionate, with a genuine love for working with children and supporting their growth and development"

Languages

English

Full Professional