AMAN KHANNA (AK)
Wasaga Beach,Ontario
Summary
Law graduate with a Master’s in Law and significant paralegal experience in multinational corporations. Successfully transitioned to hospitality management, overseeing restaurant operations and improving leadership and customer service skills. Proven ability to adapt and excel in both legal and operational environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Boston Pizza
Wasaga Beach, Ontario
09.2023 - Current
- Managed daily operations to ensure efficient restaurant performance.
- Trained and mentored staff on service standards and operational procedures.
- Oversaw inventory management, maintaining optimal stock levels.
- Monitored customer feedback to enhance service quality.
- Ensured consistent compliance with health regulations and safety standards.
- Evaluated store processes to identify improvement opportunities.
- Disciplined staff to uphold professional service aligned with business goals.
- Prepared work schedules, assigning specific duties to team members.
Manager
Boston Pizza
Wasaga Beach, ON
04.2022 - 08.2023
- Supervised daily restaurant operations to ensure efficient workflow and service quality.
- Managed inventory levels, ordering supplies to maintain optimal stock levels.
- Trained staff on service standards and food handling procedures.
- Ensured compliance with health regulations and safety standards across all operations.
- Coordinated with kitchen staff to guarantee timely food preparation and delivery.
- Resolved customer complaints swiftly to improve overall dining experience satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Associate Solution Advisory
Deloitte USI
Hyderabad, India
11.2020 - 12.2021
- Worked on a document review project for a leading asset management firm.
- Reviewed documents of custodians for responsiveness pertaining to specific litigation and determining privileged status.
- Worked extensively on determining the border line privilege review before exclusion of the set of documents before submitting to the authorities.
Associate
Integreon Managed Solutions
Noida, India
06.2020 - 11.2020
- Worked on document review projects and did quality checks.
- Drafting of queries and handling the queries of team.
- Knowledge and implementation of US and Europe Data Protection Laws like PII, PHI, GDPR.
Paralegal
Integreon Managed Solutions
London, United Kingdom
02.2020 - 05.2020
- Handled CIR(Cyber Incident Reports) projects for the onshore clients.
- Assisted the team leads in Data Breach Analysis review by providing basic training and helping the reviewers regarding the protocol.
- Been a part of various review projects, performing Coding for responsiveness and privileged destination.
- Performed objective met data coding on various scanned documents and performing the redaction review and Qc on projects.
Attorney Associate
Integreon Managed Solutions
Delhi, India
04.2018 - 01.2019
- Worked as an Associate for CIR(Cyber Incident Reports) in the legal process outsourcing industry.
- Successfully performed redaction review and quality checks(Qc) for leading pharmaceutical company governed by HIPAA (Health Insurance Portability and Accountability Act).
- Successfully completed surgical, inverse and black out redactions on various review matters pertaining to medial transcripts.
- Completed unitization Review on various native data sets to help identify parent- child hierarchy with the documents.
- Data / IP protection - Led data / IP protection sub work stream in a 20-25 member project for top five top most global pharmacy company. Handled the responsibility for redacting confidential patient information from regulatory documentation which forms basis of clinical trial data package for drug submission.
- Pharmaceutical practice - been a part of more than 25 member team, involved in reviewing client case for top global pharmacy and health management companies. Preparing several brief notes for team managers across various work streams.
Education
Business
Niagara College
Toronto, ON01-2022
NVQ Level 5 - Law
University of Hertfordshire
Hertfordshire, United Kingdom01.2020
NVQ Level 4 - Law
Amity University
Noida, UP01.2018
Skills
- Staff training
- Labor Cost Management
- Restaurant operations
- Inventory management
- Customer feedback analysis
- Health and safety compliance
- Team leadership
- Service quality enhancement
- Preparation of briefs
- Research and data analysis
- Client assessment, analysis, and consulting
- Legal research
Certification
Bar Council of India
Food Safety Certification
Smart Serve
Languages
English
Professional
References
References available upon request.
Timeline
Assistant General Manager
Boston Pizza
09.2023 - Current
Manager
Boston Pizza
04.2022 - 08.2023
Associate Solution Advisory
Deloitte USI
11.2020 - 12.2021
Associate
Integreon Managed Solutions
06.2020 - 11.2020
Paralegal
Integreon Managed Solutions
02.2020 - 05.2020
Attorney Associate
Integreon Managed Solutions
04.2018 - 01.2019
Business
Niagara College
NVQ Level 5 - Law
University of Hertfordshire
NVQ Level 4 - Law
Amity University