Aman Dhall
Kitchener,ON
Summary
Result-oriented. An organized professional with good Marketing and Sales skills and a desire to learn more in the respective fields and aiming to leverage a good knowledge of sales and relationship-building skills with customers to successfully fill the Sales and Marketing role. Graduated with a Distinction achieving GPA of 3.7 from Post Graduate Program - Strategic Global Business Management at Conestoga College. Ability to analyze procedural inefficiencies and utilizing expertise to recommend and execute optimized solutions leading to significant cost savings.
Overview
8
8
years of professional experience
Work History
Associate Analyst
M/s Global logic Pvt. Ltd
08.2015
- ROLES AND RESPONSIBILITIES
- Performed Comparison and judgment-based tasks for huge sets of product data in form of queues
- Worked on Verifying, editing, and categorizing the catalog of products for Google Shopping Express
- Worked towards data curation by refining data by using in-house tools and sorting data received by different merchants with the help of Excel
- Conducted quality control checks for each member of the team
- Provided training to team members on tasks provided
- Managed time effectively, set priorities met deadlines, and timely delivered the highest possible quality standard
- Performed Quality Audits and made reports using Google Sheets.
Wireless Manager
OSL, Walmart, Sunrise Centre
03.2021 - Current
- Maintaining a high level of service by offering the best possible service to customers and resolving operational concerns
- Managing key performance indicators (KPIs) such as sales and customer retention
- Providing coaching, inspiration, and motivation to the team around salesmanship, customer experience and operations
- Serving as an internal liaison between the team and various departments inside the company (Facilities, HR, and Finance)
- Managing all retail workers, including new recruitment, sales training, and the management employee interaction
- Oversee the preparation of merchandise displays for store audits and coordinating sales promotion efforts
- Preparing financial statements and presentations related to increased sales and a new user account
- Keeping a thorough awareness of the competitive landscape and communicating competitive sales strategies to the sales team
- Working with other departments to develop KPI reporting measures.
Wireless Sales Associate
OSL, Walmart, Sunrise Centre
02.2020 - 02.2022
- Providing extraordinary customer service by being compassionate towards and understanding their needs
- Impeccable record of exceeding sales targets and maintaining an excellent client retention rate
- Ensuring accurate and timely processing of service agreements which includes all the information of the customers and pricing of the plan and mobile
- Using CRM tool efficiently to manage information of the new and existing customers and uploading all the sales agreements on the tool which helps in organizing and accessing customer data
- Responsible for managing the inventory and updating the system with proper quantity of cell phones received which helps in managing the orders efficiently
- Listening and educating the customers on the cell phones and plans to help them make better decisions and showing them how to utilize their new products and services.
- Building and maintaining strong relationships with prospective customers and providing them customer service by acknowledging the customer and their needs, assisting with purchasing decisions,
Associate
Samsung India Electronics Pvt Ltd
06.2018 - 04.2019
- Oversee end-to-end management process from inception to contract execution
- To ensure efficient & timely handling of the transaction in the system tool including:
- Kept track of documents and tracked the progress of project activity
- Created, managed, and maintained electronic and hardcopy files
- Created and maintained an effective electronic filing system
- Coordinated with internal stakeholders for the open action item, in the tool and sending pending reports to the users
- Ensured proper handling and storage of Legal documentation in Excel
- Controlled the printing and execution of legal contracts for PAN India.
Associate Analyst
Global Logic Pvt. Ltd
08.2015 - 05.2018
Education
CURRICULAR -
Post Graduate Certificate - Strategic Global Business Management
Conestoga College
04.2021
Bachelor of Commerce - Commerce
Delhi University, New Delhi
New Delhi03.2015
Skills
- Sales Expertise
- Customer Relationship Management (CRM)
- Shopify (E-commerce)
- Social Media
- Team Recruiting
- Teamwork and Collaboration
- Sales and Marketing
Additional Information
- Gaming Strengths , Good Communication Skills, Disciplined, Hardworking, Good Listener, Enthusiastic, Team Player. Awards Achieved an award from American ambassador for Good Grades in 12th standard in 2012. (American Ambassador for United States Embassy In India) Awarded in OSL, Walmart for selling most Protection Plans to customers in 2020. GLO-BUS Simulation Industry Champion, Conestoga College. ERP Simulation game champion, Conestoga College.
Timeline
Wireless Manager
OSL, Walmart, Sunrise Centre
03.2021 - Current
Wireless Sales Associate
OSL, Walmart, Sunrise Centre
02.2020 - 02.2022
Associate
Samsung India Electronics Pvt Ltd
06.2018 - 04.2019
Associate Analyst
Global Logic Pvt. Ltd
08.2015 - 05.2018
Associate Analyst
M/s Global logic Pvt. Ltd
08.2015
CURRICULAR -
Post Graduate Certificate - Strategic Global Business Management
Conestoga College
Bachelor of Commerce - Commerce
Delhi University, New Delhi
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