Amandeep Singh Brar
Calgary
Summary
Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success. Knowledgeable about products and able to provide friendly support to every customer. Successful at keeping detailed records while maintaining excellent customer service and accuracy. Outstanding communication and customer engagement abilities.
Overview
8
8
years of professional experience
Work History
Manager
Signature Charters
Calgary
09.2022 - Current
- Directed daily operations to ensure smooth charter services.
- Managed staff scheduling and resource allocation for optimal efficiency.
- Oversaw compliance with safety regulations in all charter activities.
- Coordinated logistics for charter routes and customer service needs.
- Facilitated communication between clients, crew, and operational teams effectively.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Assistant Manager
Premier Liquor Store
Calgary
02.2019 - 08.2022
- Assign sales workers to duties
- Authorize return of merchandise.
- Prepare reports on sales volumes, merchandising and personnel matters.
- Supervise and co-ordinate activities of workers.
- Resolve problems that arise, such as customer complaints and supply shortages.
- Organize and maintain inventory.
- Training to new employee on day to day operations of business.
- Assisted in managing daily operations and staff scheduling.
Driver, Supervisor
Toor Drapery & Blinds Ltd
01.2019 - 12.2019
- Customer service
- Sales marketing
- Solve customer problems and complaints
- Solve employees’ problems and complaints
- Handle all financial works of company
Team Leader
jaya deluxe service
04.2018 - 11.2018
- Followed proper handling procedures for chemicals and power equipment.
- Boosted customer satisfaction by trained new staff on proper cleaning methods and procedures.
- Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
Supervisor
Liquor 7
02.2018 - 11.2018
- Served in the position as a supervisor to two stores in order to supervise and finalize their inventories.
- Directly responsible for running store to meet the company's targets and policies.
- Delivered excellent customer service by greeting and assisting customers.
- Handled cash and credit transactions in excess of $8,000 on a weekly basis.
- Ensured that appropriate levels of inventory for product lines are maintained and ordered.
- Knowledge of 7,000 SKU's of wine, spirits and beer.
- Set up and close cash registers and prepare deposits.
- Oversees hiring, training, and maintenance of 3-4 employees.
- Trained new employee on day to day operations of business.
Education
Business ADMINSTRATION DIPLOMA -
Bow Valley College
Skills
- Management
- Sales
- Communication
- Leadership
- Multitasking
- Prioritize
- Organization
- Technical skills
- Interpersonal skills
- Abilities to solve problems and initiate
References
Available upon request
Timeline
Manager
Signature Charters
09.2022 - Current
Assistant Manager
Premier Liquor Store
02.2019 - 08.2022
Driver, Supervisor
Toor Drapery & Blinds Ltd
01.2019 - 12.2019
Team Leader
jaya deluxe service
04.2018 - 11.2018
Supervisor
Liquor 7
02.2018 - 11.2018
Business ADMINSTRATION DIPLOMA -
Bow Valley College