Aman BHatia

• Developed and implemented strategies for vendor onboarding, training, and performance management.
• Maintained accurate records of all vendors and their contracts.
• Conducted market research to identify potential new vendors.
• Ensured compliance with relevant regulations and laws governing vendor relationships.
• Analyzed vendor performance data to identify areas for improvement or cost savings opportunities.
• Resolved conflicts between vendors and internal stakeholders in a timely manner.
• Collaborated with cross-functional teams to ensure successful execution of vendor projects.
• Created reports summarizing key metrics related to vendor activities.
• Managed day-to-day communications with multiple vendors simultaneously.
• Identified opportunities for process improvements within the vendor management program.
• Facilitated payment processes for approved invoices from vendors.
• Advised senior leadership on issues concerning vendor relations.
• Developed and implemented strategies to increase sales and market share.
• Identified potential clients, built relationships, and negotiated contracts.
• Created presentations to attract new business opportunities.
• Maintained a database of existing customers and prospective leads.
• Conducted research on industry trends, competitor activities, and customer needs.
• Drafted proposals for prospects in response to their requests for information.
• Organized meetings between senior management and prospective customers.
• Analyzed customer feedback to identify areas for improvement in products and services offered.
• Researched target markets to understand the needs of current and potential customers.
• Provided training to sales staff on effective communication techniques when dealing with clients.
• Analyzed financial statements to identify areas of improvement and suggest corrective measures.
• Developed and implemented strategies to improve profitability, reduce costs, and increase revenues.

• Manage 12 Primary care diagnostics labs across India to ensure operational excellence along with Clinical Trials Central Laboratory Project Management and Business Development.
• Managing 12 Lab Managers to ensure an optimal support system for the labs to function.
• Keeping real time track of the equipment’s AMC, CMC, Process and product quality, Lab Accreditation, LIS system management, Human Resources management, Logistics management, Purchase and financial monitoring, yearly CAPEX planning, Lab manager’s performance review and rating.
• Inside Sales with HCG Hospitals.
• Marketing and Branding strategy for Strand in HCG hospitals.
• Managing and running Local and Global Clinical trials samples analysis and reporting.
• Clinical trials Central Laboratory Project Plan development, Site initiation, Site training, Visit specific Kit preparation, Site monitoring for biological sample collections, Logistics coordination, sample analysis, sample reporting, sample storage, Laboratory samples report Data Management.
• New test kit research and procurement, validation and test development for vaccines.
• Managed and supported communications with both internal departments and external partners, such as CROs and other service providers, to guarantee the timely, cost-effective, and high-quality execution of studies.
• Managed and reviewed performance of 2 Clinical Research Executives.
• Actively participated in identifying risks and issues, and assisted in devising plans to mitigate them or take necessary actions.
• Coordinating study audits, interim and un-announced.
• Being trained and training the team on CT-Master File and SOPs specific to Lab operations.
• Completing sample analysis on-time along with Lab Data Management to ensure CRO team is able to work on timely completion of the trial.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Key account management of PAN India Clients.
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, agreements.
• Provide trustworthy feedback and after-sales support
• Marketing activities initiatives for conferences.
• Build long-term relationships with new and existing customers

Challenges Won:

• Achieved the 2016 Annual Sales target in the Month of September 2016.
• Achieved 109% of Target for 2018.