Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aman Arora

Prince George,British Columbia

Summary

Reliable Customer service staff offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Liquor On 5th
06.2024 - Current
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Customer Service Cashier

G Town Liquor Store
02.2021 - 04.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.

Education

BBA - Business Management

College of The New Caledonia
Prince George, BC
04.2024

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • POS System Operation
  • Product Knowledge
  • Cash Management
  • Cash handling expertise

Certification

Serving It Right

Languages

English
Hindi

Timeline

Customer Service Cashier

Liquor On 5th
06.2024 - Current

Customer Service Cashier

G Town Liquor Store
02.2021 - 04.2024

BBA - Business Management

College of The New Caledonia
Aman Arora