Aman
Mississauga,Canada
Summary
Analytical IT professional with experience applying structured evaluation criteria to review system‑generated and AI‑assisted outputs in the context of system security and network administration. Drawing on hands‑on work managing incidents, security events, and technical changes, skilled in assessing clarity, tone, contextual relevance, and compliance with defined standards prior to release. Experienced in documenting decision rationale, identifying inconsistencies, and refining written communication for precision and usability. CompTIA Security+ certified. Detail‑oriented, consistent in criteria‑based review, and capable of working independently under accelerated timelines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager, System Security & Network Administration
Mi5 Print & Digital
Mississauga, Canada
05.2023 - Current
- Evaluate automated and AI-assisted workflow outputs to ensure accuracy, contextual relevance, and compliance with internal standards.
- Apply structured review criteria when assessing system-generated alerts and operational communications.
- Identify inconsistencies or risk indicators in outputs and document decision rationale clearly.
- Revised internal documentation and procedures to enhance clarity and usability.
- Validated output quality for AI-integrated automation initiatives before deployment.
- Establish and manage security tools and protocols across servers, networks, and endpoints to reduce cyber risk.
- Monitor LANs, workstations, internet connectivity, and peripherals; investigate and resolve incidents to minimize downtime for production and office users.
- Developed and maintained documented security procedures and incident-response steps for effective implementation.
- Manage deployment and maintenance of hardware, operating systems, and software applications.
- Perform regular security and quality checks; implement encryption and access controls for data in transit and at rest.
- Delivered cybersecurity awareness training to enhance user behavior and mitigate human-factor vulnerabilities.
Area Sales Manager
Lab India Instruments Pvt Ltd
, India
04.2021 - 08.2021
- Managed client communications, delivering tailored solutions to meet specific needs.
- Prepared proposals and documentation to ensure clarity and alignment with client expectations.
- Analyzed client requirements, translating insights into actionable recommendations.
Assistant Sales Manager
Edgetech Scientific Pvt Ltd
, India
07.2017 - 04.2021
- Maintained CRM communication pipelines, ensuring professional standards enhanced client engagement.
- Supported resolution of client issues through clear, solution-oriented communication, improving client satisfaction.
- Drafted structured proposals and business documentation, facilitating informed decision-making.
Education
Post-Graduate Diploma - Wireless Networking
Lambton College
Mississauga, ON04.2023
Bachelor of Science - Electronics & Communication Engineering
Kurukshetra University
India07.2017
Diploma - Electronics & Communication Engineering
Board of Technical Education
India07.2013
Skills
- Policy and standards application
- Analytical skills
- Comparative analysis
- Structured evaluation
- Complex issue explanation
- Reading and interpreting guidelines
- Documentation refinement
- Attention to detail
- Deadline-oriented performance
- Written and verbal communication
- Ethical reasoning and confidentiality
- Remote work discipline
Certification
• CompTIA Security+
• Certified in cybersecurity by ISC2 (ISC2CC Certified)
• Cisco Introduction to Cybersecurity
• Azure Active Directory Fundamentals
• Certified in cybersecurity by ISC2 (ISC2CC Certified)
• Cisco Introduction to Cybersecurity
• Azure Active Directory Fundamentals
Affiliations
Working with the design team to test and refine AI‑generated responses for internal IT tools, ensuring outputs are clear, accurate, and usable.
Using AI tools to review and improve written content (tickets, emails, and documentation) for clarity, tone, and completeness.
Self‑study on AI, cybersecurity, and communication skills through online courses, articles, and hands‑on experimentation with AI assistants.
Using AI tools to review and improve written content (tickets, emails, and documentation) for clarity, tone, and completeness.
Self‑study on AI, cybersecurity, and communication skills through online courses, articles, and hands‑on experimentation with AI assistants.
Accomplishments
Dean’s Honour List – Program‑level graduation award in Wireless Networking.
Timeline
Manager, System Security & Network Administration
Mi5 Print & Digital
05.2023 - Current
Area Sales Manager
Lab India Instruments Pvt Ltd
04.2021 - 08.2021
Assistant Sales Manager
Edgetech Scientific Pvt Ltd
07.2017 - 04.2021
Post-Graduate Diploma - Wireless Networking
Lambton College
Bachelor of Science - Electronics & Communication Engineering
Kurukshetra University
Diploma - Electronics & Communication Engineering
Board of Technical Education