Aman
Edmonton,AB
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
4
4
years of professional experience
Work History
Key Holder
Dollarma
03.2023 - Current
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Coordinated promotional events, driving foot traffic to the store and boosting sales revenue.
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Associate
Dollarma
09.2021 - 03.2023
- Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
- Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
Loss Prevention Officer
I-Corp Security Services
03.2022 - 08.2022
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Cashier
Big Bazaar
04.2020 - 04.2021
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Business Management
Northern Alberta Institute of Technology
Edmonton, Canada05.2023
High School Diploma -
The Millenium School
Bathinda Punjab India03.2019
Skills
- Quality Control
- Stock management
- Time Management
- Multi-tasking strength
- Store operations
- Good communication skills
- Computer literate
- Cash Handling Accuracy
- Loss Prevention
- Store maintenance
- Inventory Management
- Team building
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Key Holder
Dollarma
03.2023 - Current
Loss Prevention Officer
I-Corp Security Services
03.2022 - 08.2022
Associate
Dollarma
09.2021 - 03.2023
Cashier
Big Bazaar
04.2020 - 04.2021
Business Management
Northern Alberta Institute of Technology
High School Diploma -
The Millenium School
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