Aman
Calgary,AB
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills and sales experience
Overview
8
8
years of professional experience
Work History
Bookkeeper
Reg Marsh and Associates
Acton, ON
01.2023 - 05.2024
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Provided assistance in preparing tax returns annually.
- Analyzed financial transactions, assigning to specific accounts.
- Accessed financial information to answer questions and gather details about specific accounts.
Cashier
MVR Cash &Carry
12.2021 - 01.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Retail Store Manager
JR & K private limited
Melbourne, Victoria Australia
03.2016 - 11.2021
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Built and maintained strong working relationships with team members.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Handled cash register transactions accurately while providing excellent customer service.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
- Prepared and submitted nightly bank deposits.
- Drafted detailed reports on store performance for upper management review.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
MBA - Masters of Professional Accounting ,Business(Dual)
Holmes Institute Melbourne
Australia 03-2017
MBA - HR And International Finance
Chandigarh Engineering College
Landran04-2013
BBA - Management And Leadership
Chandigarh Business School
Chandigarh 07-2011
Skills
- Multitasking
- Accounting and bookkeeping
- Complex Problem-Solving
- Organizational Abilities
- Customer Service Excellence
- Cash Register Operation
- Time management
- leadership abilities
References
References available upon request.
Timeline
Bookkeeper
Reg Marsh and Associates
01.2023 - 05.2024
Cashier
MVR Cash &Carry
12.2021 - 01.2023
Retail Store Manager
JR & K private limited
03.2016 - 11.2021
MBA - Masters of Professional Accounting ,Business(Dual)
Holmes Institute Melbourne
MBA - HR And International Finance
Chandigarh Engineering College
BBA - Management And Leadership
Chandigarh Business School
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