Amalia Nguyen
Anmore,BC
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Tork Parts
10.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked on the website and inventory online.
Florist
Thrifty Foods
12.2023 - 12.2024
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Provided customers with care directions for flower arrangements.
- Developed positive relationships with clients
Florist
Frans Flowers
08.2021 - 05.2022
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Helped costumers find the appropriate bouquet for the event.
Education
No Degree - Marketing
Douglas College
Coquitlam 04-2028
Skills
- Customer service
- Teamwork and collaboration
- Relationship building
- Product sales
- Upselling
- Problem-solving skills
Timeline
Sales Associate
Tork Parts
10.2024 - Current
Florist
Thrifty Foods
12.2023 - 12.2024
Florist
Frans Flowers
08.2021 - 05.2022
No Degree - Marketing
Douglas College
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