Amal Grace Xavier

• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service
• Operating cash registers, managing financial transactions, and balancing drawers
• Directing customers to merchandise within the store
• Increasing in store sales
• Maintaining an orderly appearance throughout the sales floor
• Introducing promotions and opportunities to customers
• Enters price changes by referring to price sheets and special sale bulletins

• Maintained high standards of customer service during high-volume, fast-paced operations
• Mastered point-of-service (POS) computer system for automated order taking
• Communicated clearly and positively with co-workers and management
• Mastered point-o (POS) computer system for automated order taking
• Provides a positive customer experience with fair, friendly, and courteous service
• Registers sales on a cash register by scanning items, cataloguing, and totaling customers’ purchases
• Resolves customer issues and answers questions

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Coordinate sales effort with team members and other departments
• Continuously improve through feedback

Aviation Operations and Safety